What's the best way to promote your brand on the
Web? Banner ads? Think again.
Banner ads were the earliest
marketing model on the Web, and provided an opportunity for
site operators to sell ad space on high-volume sites for top
dollar. As an ad model, however, banner ads have seen their
better days. While still useful, their value has diminished,
and it has become virtually impossible to sell banner-ad
space for fixed fees on all but the most well-known,
high-volume sites. Advertisers want proven results, and are
demanding deals in which they pay for performance--with ad
fees based on click-through rates, or on actual sales.
Win One for the Gipper
Web merchants have embraced an alternative ad model called
affiliate marketing, a collaborative mechanism loosely based
on the Japanese concept of keiretsu, or a cooperative circle
of mutually beneficial business relationships.
If you're a vendor with a product to sell, you can get hundreds of Web
sites to post links to your store. You don't even have to
pay for the screen real estate on their sites, you just pay
a commission on each sale that is made as a result of the
link. The other side of this model is that you don't have to
have your own product or stock your own inventory to go into
the Web business and make a few bucks from your Web site.
You can focus on delivering content, and take your profit by
placing links to merchants offering related goods.
Affiliate marketing is a refreshingly simple concept.
Suppose you're a Notre Dame fan, and you have a content-rich
Web site full of information about Notre Dame football. You
don't actually sell any products of your own, you just
publish information online. Using this model, you can post a
link on your history page to a vendor who sells mugs with
pictures of Knute Rockne on them. Every time somebody clicks
on your link and buys a mug, you get a dollar.
A 1999 report by Forrester Group surveyed merchants that
have affiliate programs. Those merchants derived 13 percent
of their online retail sales from affiliates, and that
figure is expected to reach 21 percent by 2003. The report
also illustrated the effectiveness of affiliate programs
compared with banner ads--reporting that affiliate programs
enjoyed a click-through rate six times higher than average
banner click-throughs.
Because you're not out any money to join these networks,
there's very little down side, outside of the fact that a
lot of your affiliates may be small-time operators who will,
in reality, provide very little traffic. The aggregate
result, however, may make it worthwhile.
Of the merchants interviewed for the Forrester report, the
average retailer had 10,270 affiliates. These huge affiliate
programs can be achieved with very little work, since the
programs are often automated, and links are provided for
affiliates on a cut-and-paste basis--giving the merchant
potentially thousands of commissioned salespeople throughout
the world with very little effort or upfront cost. The
affiliate site, on the other hand, can sometimes enter into
hundreds of programs to earn no-risk commission dollars.
Wanna be an affiliate?
Okay, you want to be an affiliate. You want to place a
couple of dozen links to various merchants on your site, and
earn some extra money for what is really not much work.
The first thing to consider is where to put the link. The obvious answer is to put it next to relevant text. The
biggest mistake operators make in entering into affiliate
programs is placing row after row of affiliate links on the
site, with no apparent context. But if you publish an
article about gardening, and place it next to a link to a
company selling rototillers, you'll be a lot more
successful. This is similar to good old-fashioned impulse
buying-the time-honored grocery-store tradition of putting
candy next to the checkout aisle.
Because the goal for vendors is to sign as many affiliates
as possible, providers of link mechanisms have made this as
easy as possible. In most cases, becoming an affiliate just
involves filling out a form, and cutting and pasting a link
onto your Web page.
This is a way to get in on the e-commerce boom without a big
investment. Here's what to look for:
An affiliate program should be free--at least to the
affiliate. Merchants sometimes have to pay a small fee.
Most affiliate programs will present you with a
Web-based interface in which you enter in data about your
site's content, and what type of affiliate programs would be
most appropriate for you.
The program should also give
you some sort of reporting facility, so you can keep track
of how successful you become-and how much you're due in
commissions.
So how do you, as a prospective affiliate, find the
merchants who want to place links on your site? Trapezo offers a service that connects affiliates
with vendors based on their interests. A sort of automated
e-commerce match-making system, Trapezo's Partnership
Network lets you form partnerships dynamically. The system
automatically introduces partners based on pre-specified
criteria. Trapezo has a three-step process for affiliates.
First, you set up an account and describe your site.
Secondly, Trapezo automatically recommends merchants based
on that profile. Third, you select from pre-written HTML
tags and choose display formats (text link, picture ad,
etc.) Trapezo then automatically populates the link with
relevant products on the appropriate page.
LinkShare has a similar model, which is
free for affiliates and fee-based for merchants. It's not
automatic; instead, you look through a list of about 400
merchants with affiliate programs, and pick and choose who
you want.
You, the affiliate, are presented with a unified
interface, where you can see which merchants are generating
how much revenue for you, which types of links are best, and
other relevant statistics. The HTML code that makes up the
link is automatically generated, so you don't have to write
that yourself. It's a simple cut-and-paste operation.
You can place your link within a body of text, so it stays in
context. For example, if you mention a product within an
article, users can click on the product name and buy it. You
can use a storefront link, which displays a page that
highlights several products; or you can show products one at
a time. If you want to conserve screen real estate and weed
out the links that aren't generating any revenue, the
provided report offers you a granular format that lets you
check on these details.
All of this detail is provided because the LinkShare
merchant is required to install back-end technology on its
site, which allows LinkShare to keep track of transactions
and affiliates' credits and debits. This is a fairly simple
tracking software program that monitors online transactions
for the merchant's affiliate program and is used as an
alternative to technologies such as cookies, which are
frequently disabled by the user and could therefore result
in some sales being made without compensation to the
affiliate.
Becoming an affiliate may not generate huge volumes of cash,
but it's an easy way to get your feet wet in e-commerce, or
add a supplemental revenue stream to an existing Web site.