There are an estimated 58,000 computer viruses in existence worldwide,
and they are multiplying at a disturbing rate, with 400 to 500 new
viruses emerging each month. Over the past year, there has been a 65
percent increase in security threats to information systems. In the past
two years, the number of internal network intrusions has almost
quadrupled. Despite these astonishing statistics, the Fifth Annual
Information Security Survey by Ernst & Young found that only 64 percent
of respondents monitor networks for security incidents and an equal
number have no response plan for security breaches.
The reality is that any small business with a broadband connection to
the Internet risks becoming a victim of a cyber crime. Skilled computer
hackers are intent on breaking into private computer networks. These
attackers can infect systems with viruses or gain access to sensitive
files that could include financial information and confidential customer
records. Many hackers can penetrate networks and use them as a launch
pad for sending junk e-mails to disrupt or overload other networks.
Ultimately, such attacks can crash a network, potentially causing data
to be permanently deleted or irreparably damaging computer equipment or
systems.
Cyber-crime also packs a mean punch in terms of dollars lost. For
example, the cost of a denial-of-service (DoS) attack, in which hackers
attack a site with phony traffic in order to overwhelm and crash
servers, can run into the millions of dollars. In February 2000, in a
well-coordinated DoS attack, hackers successfully crippled Amazon.com,
eBay, CNN, and Buy.com, one day after a similar attack halted Yahoo's
service for hours. Since then, numerous small businesses have been the
victim of DoS attacks.
However, the news is not all bad. While the threat of hackers and
viruses remains real, there are a number of simple, highly effective
steps that small-business owners and network administrators can take to
protect their systems against cyber-sabotage (not to mention sleep
better at night). Following are some key pointers.
Implement a firewall
As the name implies, a firewall is a barrier that keeps destructive
forces away from computer networks. All firewalls, whether software
systems or hardware computer appliances, intercept network traffic,
allowing only authorized data to pass through. A firewall is your
system's best defense against would-be intruders.
The cost of implementing a firewall depends on product features and
implementation. The price can range from a few hundred to thousands of
dollars.
To be effective, firewalls must work in concert with other efforts to
provide a safe computing environment. Cyber security is a process, not a
product, and firewalls should be viewed as one component of the strategy
in achieving network security.
Develop a corporate security policy
Establish a corporate security policy that details company practices to
secure the network. The policy should direct employees to choose unique
passwords. This is important because brute-force password cracking
programs readily available on the Web contain tens of thousands of
common passwords, such as 1234, abcd, admin, access, and buzz.
Accordingly, companies should require passwords to be non-dictionary
terms and a combination of letters and numbers. Passwords should also be
changed every 90 days so that by the time a hacker or co-worker has
gained access to a password, it's already changed.
When an individual is no longer employed by the company, immediately
eliminate his or her access to the network by deleting the username and
password.
The corporate policy should outline consequences for current and former
employees found tampering with or entering the network without
authorization.
Install antivirus software
Antivirus software is a powerful tool against network invasions. All
computers should run the most recent version of the virus protection
subscription. Ideally, a server should be configured to push virus
updates out periodically to all client systems, since new virus
signatures are discovered nearly every day. Viruses are among the
greatest threats to network firewalls and can spread quickly. Employees
should be educated about viruses and discouraged from opening unexpected
e-mail attachments, or e-mail from unknown senders.
Two common antivirus software packages are Norton and McAfee; the price
will vary depending on how many agents are needed for the network, and
what additional packages are required, such as Antivirus for Exchange
Server or SQL Server.
Keep operating systems up to date
Upgrade operating systems frequently and be sure to regularly install
the latest patches or versions of software. Updates and patches are
often free over the Web. Maintaining the most recent version of a
software product will help you stay ahead of hackers. On older versions
of software, hackers have had time to break the code, which allows them
to easily disrupt systems. This means that a computer running version
5.0 of a product is typically more secure than a system running version
4.0. Check Windows >www.windowsupdate.com< periodically for the latest
patches.
Don't run unnecessary network services
When installing systems, servers in particular, every network service is
a potential security hole. For this reason, any non-essential features
should be disabled. For example, a domain controller or file server
typically doesn't need to run the IIS Web/FTP servers, so these options
should not even be installed. There have been numerous viruses and
exploits for IIS, and if an organization has it installed but is not
actively using the feature, it is less likely to be updated regularly,
often presenting an even larger security threat than it would to someone
who actively uses the feature.
In addition, allow only the software your employees need to do their job
effectively. If employees don't need instant messaging or file-sharing
applications, don't allow them to be installed, and block their access
at the firewall. By limiting the network and excluding nonessential
services, security risks can be greatly reduced.
Conduct a vulnerability test
Conducting a vulnerability test is a cost-effective way to evaluate the
current security program. This test highlights flaws and limitations in
the program, and as a result, experts can offer ways to decrease
exposure to a potential hacker. The best method for conducting a
vulnerability test is to contact a computer consulting company and
provide access to your system for a day or two. This will provide ample
time for network appraisal and follow-up discussion and planning.
Read current literature about network security. Numerous books,
magazines, and online resources offer current insights on effective
prevention tools, and "lessons learned" from recent attacks. Also, the
Web provides ample and very current information about security--type in
the keywords network security on any search engine site.
These types of assurances can offer both peace of mind and real security
to business owners. Preventive security measures, combined with a little
bit of common sense and network vulnerabilities awareness, can ensure
that your business won't be a hacker's next victim.