Fostered by a legion of worldwide developers, Linux is still being
tweaked and modified even as you read this sentence. But the operating
system is finally at a level where it's not still sitting on the
launching pad. Rather, it's being employed by governments, schools,
businesses, and individuals in a quest to get more stable, secure
computing at a much lower price.
But is Linux really cheaper than proprietary systems? Linux advocates,
not surprisingly, say yes. Also not too shocking is the fact that
Microsoft is crying foul, and saying that Linux is much more expensive
than most people think. In some ways, they're both right.
Cheap skate
One of the main reasons Linux can be cheaper than proprietary systems
like Windows is because of licensing. Although Microsoft has been
tweaking its license costs due to customer grumbling, making sure each
seat is legit can be an expensive endeavor, especially when there's a
no-cost alternative available.
"We just got fed up with the licensing issue," says Peter Berghammer,
CEO of California-based consulting firm Copernio. He notes that his
company made the switch to Linux because they wanted a simple, low-cost
system that didn't come with complicated licenses. "We found that our
customers were happy, and we were happy because we didn't have to go
through some licensing rigmarole every time we got them set up with new
technology."
More benefits to Linux are security and stability. Although the question
of whether Linux is actually more secure than Windows is still being
debated in tech forums around the world, the fact remains that several
popular applications seem to be more stable and safer than their
proprietary kin. For example, Microsoft is constantly issuing patches
for its very buggy Internet Explorer, but the open-source based Firefox
browser is, at this writing, much less leaky than IE even on its best
day.
Fewer security problems and more stability often add up to a greater
amount of uptime at a company. If an IT department finds itself having
to scurry around less to do patching and fixing, it represents a cost
savings over time.
Berghammer notes that he's found Linux to have strong security, when
compared to Windows XP. Although the company does security updates on
its Linux-run machines, it's a much less laborious process than getting
Windows locked down.
The price tag
Although Linux offers a compelling amount of features for the price,
users often find that there are, indeed, some less publicized costs that
may crop up. The most prevalent of these is services and support.
"IBM is opening a slew of Linux centers," says Yankee Group analyst
Laura DiDio, "but they're not doing it out of the goodness of their
hearts. They're doing it to make money, and the way you make money on
Linux is through services."
Many companies, including IBM and Novell, have been touting Linux's
virtues for the past few years, and boosting corporate adoption through
the strategy. And, once companies are hooked on using Linux, it's easier
to sell them consulting services, relevant software, training, and other
products.
"You don't have to use these services to make Linux work for you," DiDio
notes. "But they help a company use Linux more effectively." They also
come at a price, which has to be factored into a company's TCO.
Migration costs, too, often get overlooked when making the switch to an
open source system. Sometimes transferring files and data requires
downtime, which can be costly, or perhaps different types of equipment
are needed to make the new systems run as efficiently as possible.
Either way, that's more money out of the budget that might not have been
predicted.
A notable migration concern that's being heard more often surrounds
custom-built software that might have been crafted in-house. This can
include entirely homegrown applications, or just tweaks to a larger
program like SAP. If these applications can port to Linux, then IT
departments won't really have to worry. But if the code can't be
migrated without doing some extra work, then it becomes another line
item in the TCO report.
Finally, there's the staffing question. If a company has expertise
available for the same price it was already paying for IT services, then
a move to Linux won't need to factor in staffing changes to the TCO.
However, if staff have to be extensively trained in administration,
support, and maintenance, then it's possible that a company will be
looking at a slew of unanticipated costs.
Future battle
As the debate rages about whether Linux fits in well with companies from
TCO perspective, there are some parts of the world that have already
made the decision. China, Japan, Russia, and India, as well as several
other Asian countries, have made significant moves in the past year
toward boosting Linux adoption. Governmental agencies in particular have
been stressing how cost-effective open source can be, and trying to get
Linux into the hands of its citizens. So far, Windows remains a dominant
force, but it could topple before long.
This movement toward using the penguin in Asia follows a similar route
taken by much of Europe, where several government agencies are migrating
to Linux from Windows-based systems. But even in areas that seem
gung-ho, there is still confusion over whether Linux works for long-term
strategies, or if services and support costs will make migrations into
futile efforts.
"After the city of Munich, Germany, decided to migrate to Linux, it
balked for a little while, because they realized they had to go through
the numbers a second time," says Gartner analyst Andrea Di Maio, who
works in the research firm's Italian office. He believes that as other
agencies and companies jump on the Linux bandwagon, they'll also
experience a moment when implementation doesn't look as cheap as they
thought it would.
"There will definitely be more of a focus on TCO in Europe, and I think
in the rest of the world, too," says Di Maio. "As Linux matures, people
will begin to examine the costs more closely."
Whether those costs are as high as proprietary systems depends on the
needs of each company, and how much they integrate Linux into their
current set-ups. Migration costs will also factor into each company's
TCO. So, ultimately, the question of whether Linux costs more or less
will depend not on the industry, but on each situation.
"As long as you figure out TCO properly and don't have grand visions of
saving a bunch of money just by switching to Linux, you'll do fine,"
says DiDio. "It's like everything else in life: if it costs too much,
don't get it. And if it's cheaper, then go for it."