CIOs and other H.R. decision-makers have some specific ideas about what they want from IT job applicants.
Posted by : Dan Heilman
Do you have what it takes? CIOs and other H.R. decision-makers have some
specific ideas about what they want from IT job applicants.
Even if the technology job market is bouncing back--and the jury's most
certainly still out--the IT employment field is just as competitive as
ever, if not more so. Setting yourself apart from the pack has never
been more crucial, but how does one go about doing that? We asked a
variety of people who hire for tech positions what they look for when
it's time to sort through the slush pile of résumés on their desks. They
didn't always agree on what they want from a prospective employee, but
taken as a whole, their tips should give you a leg up on the other folks
who are gunning for that dream job you've got your eye on.
Are there certain platforms and technologies that are especially
short of qualified workers right now?
Lonnie Helgerson, CEO/founder of Expetec Technology Services, Aberdeen,
S.D.: There is a demand for people with the experience to protect
systems from viruses and attacks.
Sonia Muhaimeen, U.S. recruiting director for ThoughtWorks Inc.,
Chicago.: We are very much in need of .NET developers and architects
with a strong object-oriented background. They are few and far between.
Renee Forcey, project director for Kenexa, Wayne, Pa.: Positions in IT
security and networking have seen an increase last year, and we are
trending in the same direction for 2005.
James Judge, founder of Cambridge Consulting Solutions, Greensboro,
N.C.: Enterprise mobility is heating up. Anyone with experience in
mobile applications like e-mail, PIMs, and mobile platform development
is in demand. One particular platform need is experience with Microsoft
Exchange from an ISV/SI standpoint, rather than people with experience
as end-user administrators.
Patrick O'Neill of TopCoder Inc., Glastonbury, Conn.: We have seen a bit
of a push lately for Linux, C#, or .NET front-end GUI skills. In
general, the push we have seen is to get smart people in a position to
learn the platforms, and technologies that are employed in a given
environment.
All else being equal, it is more beneficial organizationally to hire
exceptionally smart Java developers and teach them .NET than it is to
hire a .NET developer of average intelligence just because the person
knows .NET.
Suzanne Gordon, vice president-Information Technology/CIO for SAS, Cary,
N.C.: Good IT security experts are hard to find. I believe we see enough
applicants in other areas.
Marcelo Roman, director of IT Education Services-Americas for IBM, New
York City: The major areas where the industry is experiencing skills
shortages are in technologies and methodologies such as Web services,
application development for Web enablement, networking and security, and
Linux and open source.
John Martin, president and co-founder of Impact Innovation Group,
Dallas: Java.net and ASP.net. When you see Java talent moving to a
Microsoft platform, you know this is a lasting trend. All of the data
warehouse data mining tools are hot. Companies built large data
warehouses back in 2000 and 2001. They are now looking to extract that
data and use it to better understand their customers and business.
Do tech bosses look more closely at experience or training?
Fumiko Kondo, managing director of Intellilink Solutions, New York City:
Experience. Training can never substitute real world troubleshooting and
know-how.
Mark Lucas, executive vice president of Entre Computer Services,
Rochester, N.Y.: This is an industry of doers. The customer expects that
when you walk through their doors, you are either very good or expert at
the task at hand, whether that task is project planning or tweaking the
memory. Having said that, training initiates experience. The answer to
the conundrum "How do I get experience if no one will hire me?" is
training and certifications.
Forcey: Let's break technology into two separate areas, functional and
technical. For those in functional positions, hiring mangers are going
to want to see experience. True technical, core development positions
are viewed differently, and there is a bit more of a balance between
experience and training.
The balance will be tipped when a new language or tool is introduced to
the market. For example, when Microsoft's .NET gained ground, employers
were scrambling for developers who were even vaguely familiar with the
new framework. [They wanted people] with minimal professional working
experience who had any training in C#, ASP.NET, or VB.NET. People with
less than a year of experience but who had been trained in .NET were
receiving offers over C+/C++ developers with four years' experience. In
the computer science industry, which IT is a part of, it is really a
matter of timing and trends and keeping yourself up to date on the new
emerging tools, languages, and applications.
Helgerson: With so many unemployed tech workers, employers have the
luxury of finding an experienced candidate. When workers are short, you
loosen up your criteria to find more applicants. That is when you start
looking at training. In other words, even if that person does not
possess the experience, at least they have been exposed to the product.
But experience has an advantage right now.
O'Neill: A mistake that many organizations make is that the tech bosses
often don't look at either experience or training until a recruiter or
HR person has screened a résumé. The result is that many times the best
résumé will make it to the tech boss rather than the best candidate. At
this point, hiring mangers often look more closely at training,
presuming that those not meeting certain experience requirements have
been successfully screened.
What are some red flags that might cause a résumé to be rejected?
Kondo: Traditionally résumés that showed too many jobs with no longevity
at any of them was a red flag, but these days, that is not seen nearly
as negatively. However, they do want to see progression on a résumé.
Lucas: Conversely, if you haven't moved at all in 15 years and you're
suddenly available, you may be terrific but a flag goes up that
questions your ambition and flexibility.
Forcey: The No. 1 red flag is typos! If you are a quality assurance
analyst, or if you are a tester, how are hiring managers going to feel
about your ability to catch bugs if you haven't even done so in your own
résumé?
Also, your résumé is not the place to be modest. List every language,
tool, and application that you know. Remember, the first person to look
at your résumé might not a technical professional and won't always make
the inferences you think they will. If you list UML as one of your
skills, the recruiter may pass on your résumé because the recruiter was
told that the applicant needed experience with case tools.
O'Neill: One of the more common résumé killers is going into too much
detail about specific projects or jobs. The résumé should whet their
appetite for what you can tell them during an interview. Also, HR
managers want to be able to read through a résumé quickly. Make sure
they can, but also that they know why you'd be valuable. Finally, focus
on yourself. While giving credit to your colleagues on the project is
important and shows you're a team player, don't forget to toot your own
horn. They're not considering hiring your colleagues.
Martin: People put .NET experience of more than four years, because it
was in Beta five years ago. Also, people who are vague on their
education, implying they have a degree.
Are there certifications that could give job seekers an edge in the
coming year?
Lucas: A+, MCSE for security, and CCNA for project management.
Muhaimeen: While .NET and Java certifications are a plus, they are
certainly not required, and only give people who are certified a slight
edge over those who are not.
Forcey: If you are a programmer, I highly recommended becoming well
versed in languages outside of your comfort zone, for example if you are
currently writing in Java, learn your way around .NET, and vice versa.
My greatest piece of advice is to diversify your skill set and do not
become too comfortable in your current environment.
Martin: CCIE, CISSP, and MCSD
Roman: IBM is starting to look less at the specific product
certification and more at the professionals and their overall skills and
experiences. Job- and role-based certifications are in their early
stages, but will prove to be more valuable to an employer as an
indicator of experience versus pure product knowledge. For example, when
I see product certifications on a résumé, it is good information.
However, I am more interested in what they have done and how they have
employed their knowledge in previous projects.
What are the skill sets that are valuable year in and year out,
regardless of industry trends?
Helgerson: Real-world troubleshooting skills are always in demand.
Muhaimeen: Custom-designed experience in a team-setting on large-scale
distribute object-oriented systems.
Judge: Sales engineering. Because of the complexity of delivering
enterprise class solutions today, if you are a pre- and post-sales
engineer--which is a typical technical marketing position--with good
customer facing skills, you'll be in demand.
O'Neill: More and more, tech bosses tend to be looking for proof in the
pudding, if you will. With programming positions, for example, a Java
certification may help with the initial HR screen. Once the tech boss
gets involved, it's likely that the candidate will have to code a
solution to a problem in Java, sometimes on the spot on a white board.
There simply is no substitute for having the required skills and
performing under pressure.
Roman: In addition to solid technical skills, employees who possess
business and financial skills, and who can tie technology to business
priorities are extremely valuable. As companies implement business
process transformation initiatives, many of which rely on changing
technologies, business analysis and solution architect sort of skills
are in demand. Additionally, companies are seeking individuals with
strong project management skills and experience, coupled with technical
skills, to align and support these transformation and technology
initiatives and projects.
Do you feel it's better to diversify one's skill set, or to
specialize?
Helgerson: Both. It's important to focus on a segment such as Web
development, but also diversify enough to change with the times. I know
some world-class COBOL programmers who are still looking for work.
Lucas: If you specialize, recognize that you must strive to become the
best of the best. The reward will come in building a reputation as the
go-to person for that specialty. Diversification doesn't allow you the
luxury of being bad at lots of things.
Muhaimeen: Specializing is better, but it comes with its own set of
problems. If you pick the wrong areas to specialize in, you may find
your skill set obsolete in a few years.
O'Neill: Specialization, in general, is a less marketable attribute than
diversification. Expertise is always important, but specializing in only
a very specific area leaves one vulnerable to market trends.
Gordon: I recommend you don't wed your expertise to a particular vendor.
Martin: Specialize. Clients are paying for expertise. Companies are
doing more with less, so if they hire a technical professional for an
area, they want that person to be self-sufficient in that area.
Here are the topics we cover computer certification computer careers computer training computer games consulting data recovery data security digital entertainment emerging technology gadget reviews handheld computers hardware reviews home automation home networks home office how-to advice internet linux local companies local news local profiles macintosh mp3 players network security online music online security open-source small-business technology soho software reviews technology books technology dictionary vpn web site reviews wi-fi windows wireless technology tech articles tech news press releases tech dictionary education resources career solutions create your personal blog upload your videos become a writer usergroups special interest group SIG 3com cipts adobe adobe certified expert apc ncpi apple achds acpt acsa actc avaya bea 8.1 certified administrator 8.1 certified architect 8.1 certified developer 9 certified administrator bicsi rcdd checkpoint ccmse ccsa ccsa ngx ccse ccse ng plus with ai ccse ngx cisco access routing and lan switching ccda ccdp ccie ccip ccna ccnp ccnp old ccsp ccvp crmam ip communications optical proctored exams for validating knowledge sales specialist storage networking vpn and security wireless lan citrix cca 3.0 cca 4.0 cca 4.5 cca xp ccea 3.0 ccea 4.0 ccea xp ccia ciw ciw associate ciw certified instructor master ciw admin master ciw designer master ciw enterprise developer security analyst comptia a+ network+ security+ server+ computer associates ca cusa cuse cwna cwna cwsp dell eccouncil cea cep certified ethical hacker chfi e-commerce architect emc emc specialist implemenation technology foundations enterasys ese eta exam express exin exin itil extreme networks ena ens filemaker f7cd f8cd fortinet fortigate foundry cne fujitsu fujitsu guidance software ence hdi css hda hdm hdsa hitachi hitachi certified professional hp ais apc app aps ase certified systems developer csa cse master ase huawei hcne hyperion hcp ibm advanced deployment professional advanced technical expert application developer business process analyst certified administrator certified advanced system administrator certified advanced technical expert certified associate developer certified enterprise developer certified solution designer certified specialist certified systems expert database administrator db2 deployment professional enterprise developer eserver certified specialist ibm on demand business solution advisor solution designer solutions developer solutions expert storage administrator system administator iisfa cifi intel isaca cisa isc cissp sscp iseb itil ism cpm juniper jncia jncis legato lcaa lcea lotus clp lpi lpic level 1 lpic level 2 lpic level 3 macromedia mcafee mcdata csnd microsoft crm mbs mcad .net mcdba mcdst mcitp mcp mcpd mcsa longhorn mcsa 2003 mcsa 2008 mcsd .net mcse mcse 2000 security mcse 2000 to mcse 2003 upgrade mcse 2003 mcse 2003 messaging mcse 2003 security mcse 2008 mcts microsoft business solutions microsoft partner competency mile2 cnsa network appliance nac-na nac-nie naca nace nacp network general sniffer certified professional nokia nokia security administrator nortel ncde ncds ncse ncss ncts novell5 cna 5 cne 6 cna 6 cne 6.5 cne cne upgrade omg ocup oracle 10g dba 10g oca 11i 8i dba 9i dba 9i internet application developer oca ocp8 to ocp8i dba upgrade exam pmi project management professional polycom pcve redhat rhce rhct sair sas institute sas scp saas scp snia snia certified architect snia certified professional snia certified systems engineer snia storage networking certification program administrator professional associate symantec scse scsp scta scts teradata tca v2r5 tcad v2r5 tcda v2r5 tcis v2r5 tcm v2r5 tcp v2r5 tia ccnt ctp tibco tcp trusecure ticsa veritas infraguard chamber of commerce vcp vmware certified professional webex linkedin facebook myspace Professional page layout, image editing, vector illustration, and print production Website design, development, prototyping, and blogging Creation of rich interactive content Industry-standard visual effects and motion graphics Video capture, editing, and production; DVD titling; and digital audio, Adobe Photoshop CS3 extended, Adobe illustrator CS3,Adobe indesign CS3,Adobe Acrobat 8 Professional, Adobe Flash CS3 Professional, Adobe Dreamweaver CS3,Adobe Contribute CS3,Adobe Fireworks CS3,Adobe After Effects CS3 Professional, Adobe Premiere Pro CS3,Adobe Soundbooth CS3,Adobe Encore CS3,Adobe OnLocation,Adobe Bridge CS3,Adobe Version Cue CS3,Adobe Device Central CS3,Adobe Stock Photos, Intel Pentium 4 (1.4GHz processor for DV; 3.4GHz processor for HDV), Intel Centrino, Intel Xeon, (dual 2.8GHz processors for HD), or Intel Core, Duo (or compatible) processor; SSE2-enabled processor required for AMD systems Microsoft Windows XP with Service Pack 2 or Microsoft Windows Vista Home Premium, Business, Ultimate, or Enterprise (certified for 32-bit editions) 1GB of RAM for DV; 2GB of RAM for HDV and HD; more RAM recommended when running multiple components 10GB of available hard-disk space (additional free space required during installation) Dedicated 7,200 RPM hard drive for DV and HDV editing; striped disk array storage (RAID 0) for HD; SCSI disk subsystem preferred Microsoft DirectX compatible sound card (multichannel ASIO-compatible sound card recommended),1,280x1,024 monitor resolution with 32-bit color adapter Blu-ray burner required for Blu-ray Disc creation OHCI compatible IEEE 1394 port for DV and HDV capture, export to tape, and transmit to DV device QuickTime 7.1.2 software required to use QuickTime features Broadband Internet connection required for Adobe Stock Photos* and other services