For the first time, laptop sales exceeded those of their
desktop counterparts in 2005. Three major reasons were the portability
that laptops offer, the growing availability of Wi-Fi/wireless
technology, and the new affordability of laptops for average consumers.
At the same time, more of us are traveling more often--and no one
wants to be without his home office, his window to the online world, or
his multimedia entertainment center. It's now possible to get virtually
any combination of options, from fundamental to highly sophisticated--on
a laptop. The technology choices are daunting.
Yet for most of us,
choosing a laptop computer is not just about technology. It is also a
personal choice. For example, are you more comfortable sticking with
name brands--or do you enjoy the challenge of spec'ing your own system,
shopping generic offerings and individually purchasing components? On a
Sunday afternoon, which Murphy's Law dictates is when most of us will
experience a technical problem with our laptop, what type of support do
you want? Are you a do-it-yourselfer, a casual user who can wait until
Monday, or one who wants answers now, and a live help person over the
telephone?
Support and feeling comfortable with the laptop
selections we make are issues that exist at the fundamental personality
level for most of us--and then there are the technical laptop choices,
and the task of figuring out which technology package best fits our
lifestyle. There are many great laptop choices for Apple and Linux
users, but since most consumers shop for laptops built off the standard
PC base, PC technology will be the focus of this
article.
What kind of user are you?
Popular
laptop purveyors like Dell and HP offer user profile questionnaires and
discussions on their Web sites to help you determine the type of laptop
user you are. These vendors (and others) agree on four fundamental
classes of laptop users:
o The low-end user who is
interested in basic functionality like a word processor, a spreadsheet
package, and Internet access for shopping and e-mail.
o The
middle-spectrum user who needs access to databases and multiple
applications at once, in addition to the fundamental functionality at
the low end.
o The graphics and multimedia user who uses the
laptop for games, graphical design, burning CDs--in addition to the low-
and middle-spectrum functionality.
o An advanced application user
like a mechanical engineer, who needs full CAD support for his work in
addition to all of the functions previously
mentioned.
The right choice
Once you know
the type of user you are, you can start your laptop search.
Manufacturers group laptop functions and features according to intensity
of use. Not surprisingly, the more functions and features you need on a
laptop, the higher the price. Laptop offerings differ from vendor to
vendor, but this is how they typically break down by user
classification:
The low-end user: Very basic computer users who
need a word processor, a basic spreadsheet, and Internet/e-mail access
will be excited at the number of laptop purchase options under $700.
These laptops typically feature the Microsoft XP home operating system,
and a Microsoft suite of software for word processing and spreadsheets.
They also come bundled with Internet/email access.
Minimally for
processing and memory, you should look for a Pentium M processor, at
least 512 RAM--and as large a hard drive as you can afford. The standard
display is likely to be 14.1 or 15 inches wide, and the laptop will come
equipped with a basic graphics accelerator and an internal antenna or
card for wireless access. Weight will average around six pounds. For the
base price, most manufacturers also offer a choice between a DVD drive,
a CD burner/DVD combination drive, or a DVD burner. A standard battery
with two or three hours of life between charges is also typically part
of the package.
There are several other options low-end users
should also seriously consider, such as one or two USB ports for
accessories like digital cameras, and a Firewire port for camcorder.
Most manufacturers are building these ports into new laptop models.
While you might not need them today, they will become important to you
when you want to store digital camera photos and camcorder
movies.
The middle-spectrum user: If you don't consider yourself a
power user but you require database access and use several applications
at once, you will need all of the features and functions that a low-end
laptop user does, plus a few more. You also might need to take your
laptop on the road more, and that you might be using it for business as
well as for personal tasks.
In the mid-range of laptops, either an
Intel or a Celeron M is a very capable processor. Many laptop
manufacturers build on this platform with higher-end accelerators for
graphics, and additional capabilities for mobile computing. Mid-range
laptops also carry more ports for connections than their lower-end
counterparts. They often have dual-battery systems that give you twice
the on-battery time of a standard laptop unit. They are also designed
for easy docking at desktop workstations. These laptops often are
"ruggedized" with heavy-duty or metallic chassis that provide extra
protection for hard drives and other vital laptop components. Pricewise,
you can expect to spend as much as $1,250, although there are laptops in
this class that are available for less.
The graphics and
multimedia user: Graphics designers, photo-editing buffs and video-game
players will want a laptop that features a Pentium M processor and
either a Microsoft XP home or professional operating system. They should
look for a laptop that carries a leading-edge graphics card that can
utilize PCI Express, along with a top-notch video display. Many
graphics-oriented laptops include connections for both Ethernet and
wireless networks, along with a smart-card reader with a security chip
for media downloads, and a ruggedized chassis. Laptops with heavy-duty
graphics and multimedia support weigh more (6-8 pounds) and top out
around $1,500.
Engineering users: These folks should select a
laptop with a 700-class Intel M processor with lots of cache. The
recommended operating system is Microsoft XP Professional. SDRAM memory
should be dual channel, and the hard-drive capacity should be as large
as you can get. Typically, engineering laptops come equipped with
high-resolution, 14.1-inch displays. These laptops weigh more, and
pricing is usually over $1,500.
Things to consider
Regardless of the type of laptop user you are, there are several
other items you should weigh in your purchase decision:
o
Does the system come bundled with a security system? Does it include
both virus detection and a firewall?
o How long do you expect to
use your system? If you want a system that can carry you forward for
three years, make sure that you buy "large enough" to accommodate the
applications and data you are likely to acquire along the way.
o
What kind of a warranty do you want with your system? Most laptops come
with 90 days on parts and service. Extended warranties are available.
Unlike desktops, most laptops have proprietary technology that is
difficult to repair or replace. In other words, you might find yourself
having to replace your entire laptop!
Weigh your options
Choosing a laptop presents numerous options and choices that
desktop computers do not. First, there is the functionality you want on
your laptop. Then, there are its portability (weight) and toughness
(ruggedized chassis) to consider. Price also matters for most of us. For
laptops, pricing can start below $500 and zoom into the $5,000 range for
a highly equipped and customized machine. Laptops are also more easily
stolen than desktops, which makes data and application security very
important.
There are also laptop characteristics that are
essential, even at the lowest end of laptop computers. These include: at
least 512MB of random memory, plenty of hard-drive capacity, and
built-in USB and firewire ports for cameras and camcorders. Wireless
access is also an option that within the next few years will become a
necessity.
Security is also important. The Windows XP SP2
operating systems enables you to install anti-virus, anti-spam,
anti-spyware, anti-popup and firewall software.
Mary E.
Shacklett is president of Transworld Data, a marketing and technology
practice for technology companies and organizations.
Trading Up Responsibly
One factor in getting any new computer is getting rid of the
old one. Unfortunately, this is a consideration that doesn't occur to
most consumers until long after the transition to the new machine, if it
ever does.
If you have old technology to dispose of, there
are numerous donation, trade, and even resell options that promote
environmental responsibility
Computer manufacturers like HP offer
programs for the disposal of old computer equipment. Other options for
getting rid of old equipment are: selling, trading or giving it to a
computer equipment refurbisher like Computer Renaissance; or donating it
to a school or a charity.
From a monetary standpoint, you
might be best off by making a donation to a charitable organization that
you can claim as a tax deduction. There might also be a family member
who can use your old machine. Ask around. If the machine isn't running
at all, there are still parts dealers or refurbishers who might be
willing to take it off your hands.
The thing to remember
is that old computers are not like old cars. Resale value is virtually
non-existent. Nevertheless, finding another use for your old machine and
ensuring that the use is environmentally responsible, is smart. --M.E.S.