Since 1999, the U.S. IT job market has taken some
wild swings--burgeoning with opportunities in the dot-com and pre-Y2K
era, and then tanking in 2002-04. The 2005 market began to show
increases in hiring that were moving IT jobs back to the "normal" levels
that existed before 1999. From all indications, it looks like 2006 will
also see increases in hiring that continue to build back IT resources
that were lost during the lean years.
"We are now seeing increases
in IT hiring that are almost across the board," says Jeff Markham, West
Coast Divisional Director for Robert Half Technology. Markham points to
a recent IT Hiring Index and Skills Report compiled by Half that
indicates that 12 percent of chief information officers plan to add
full-time IT staff during the first quarter of 2006--a number almost
identical to the levels of fourth quarter 2005--and up from the net nine
percent increase that was registered for first quarter 2005.
"Some
of the areas that we see as really hot are internal and external IT
network security," says Markham. "Companies want to get their arms
around issues like spam and the latest virus definitions. They are also
looking for highly specialized security skills at the network
infrastructure level."
The Robert Half survey indicates that 81
percent of 1,400 CIOs across the country were looking to add network
administration skills to their staffs. This is happening despite the
concern over the past few years that too many IT'ers were flocking to
network courses, leading to an overabundance of job applicants. The
hiring key is on-the-job experience, and the magic number still seems to
be two years in the workforce, working hands-on with networks in an
enterprise environment. Trainee or apprentice positions are less likely
to be available, unless the apprentice is an employee whom the company
wishes to develop, or a student willing to work for low wages in
exchange for the training and job experience benefits.
Other areas
that the Robert Half Technology survey identified as being in demand
included wireless network management (50 percent of CIO respondents were
seeking talent in this area) and SQL server management (46
percent).
"Virtually anyone with wireless skills is getting
attention in the market," says Markham. "The jobs might involve handheld
devices, or working with global positioning systems (GPS), or wireless
voice and data integration. This field in particular has intensified
over the past six months."
In the database area, Markham cites
business intelligence applications like data mining and financial report
writing. "Overall, we are seeing a trend for companies to focus on IT
applications that can directly demonstrate either building revenue or
shaving costs," he says.
Who's Hiring?
There
are few industry sectors not experiencing active hiring. However, there
are several that are especially active, including health care, real
estate, finance and insurance, advertising/marketing, and
legal.
The health care, finance and insurance industries have been
hit with a plethora of new regulations and compliance measures that
demand either new IT solutions or significant revisions to existing
systems. Regulatory impacts in the financial and insurance sectors
include Sarbanes-Oxley and privacy of customer information. The health
care sector has the same regulatory requirements to meet, in addition to
HIPAA standards. Both finance and health care have stringent security
requirements--and in both areas, new systems like electronic patient
record management (healthcare) and automated loan decisioning software
(finance) are increasing the demand for specific pockets of IT
expertise.
In real estate and insurance, effort has centered on
developing more wireless applications between field-based offices and
agents. These applications must be able to communicate back to
headquarters databases in real time, and the data and communications
that flow between them must be consistent.
Additionally, both the
insurance and the real estate industries have made changes in how field
agents do business. Many insurance claims adjusters now use wireless
communications to "write" their reports directly from the field--and
real estate agents use wireless technology to communicate to the office
and to research property and listings.
Marketing and advertising
are up because they were severely impacted in the 2002-04 recession, and
are now making a rebound. Legal sector IT is also thriving, as firms
recognize that internal systems and Website capabilities require
upgrades.
Where the Jobs Are
IT hiring is
going on throughout the U.S., but some regions are hotter than
others.
The South Atlantic states are forecasting IT hiring
activity well above the national average. Overall, however, the Mountain
States are expected to lead all regions of the U.S. in IT hires in
first-quarter 2006, with special emphasis on persons with experience in
wireless network installations, regulatory compliance, and
Internet-related business.
"We've already seen a lot of IT hiring
activity in the past two quarters of 2005," says Markham.
There
is some speculation that people are looking to relocate to areas where
housing costs are less expensive. This makes the Mountain and the
Midwest states very attractive.
"One thing we do know," says
Markham, is that when job growth happens, it usually starts on the
coasts and then works inland."
In the face of these geographical
trends, there are also some company trends indicating that it's the
larger organizations doing the lion's share of the hiring. Corporate IT
positions that are especially in demand include network administration,
user help-desk support, and to a lesser degree, applications
development.
The Impact of Outsourcing
Much
has been written about companies outsourcing IT jobs abroad, and many
people have worried about it.
"Actually, there's not as much
outsourcing as many companies would realistically hope," says Markham.
"A lot of nightmarish scenarios have emerged from outsourcing, with some
companies opting to move their call centers back in-house, due to
customer complaints."
What about the recent senate approvals of
increased numbers of H1B visas that would allow for more foreign
technology workers in the United States?
"The reaction to H1B
visas depends on who you ask," says Markham. "If a company can't find
the programming skills that it needs in the United States, it must look
elsewhere to meet its business needs.
"I believe that to the
degree these skill sets help companies improve their profit potential
and their bottom lines, the end contribution comes back to the U.S. IT
job market in the form of more IT jobs."
Is Tech Now a
Mature Field?
With the IT job recession, many began to wonder
if IT jobs weren't going the way of manufacturing jobs--building a case
that IT was a mature industry sector that had seen its prime growth
years.
However, with a return of IT growth that appears to be
bringing hiring levels back up, it might be more accurate to say that we
are approaching a realistic IT job market that is healthier than it was
in 2002-2004, but not over-inflated as it was during the dot-com and
pre-Y2K days.
"I wouldn't call IT mature," says Jeff Markham. "I
would say instead that it's maturing, because so many IT initiatives
that companies are pursuing now are profit-focused, in contrast to years
past, when organizations were more focused on bringing in the latest
technology innovations.
"In this environment, the people doing the
hiring are looking for hands-on experience. IT professionals need to
keep skills fresh, and to demonstrate to potential employers how they
can make contributions to the bottom line."
Mary E.
Shacklett is president of Transworld Data, a marketing and technology
practice for technology companies and organizations.