Hey gang - it's finally here....my new book on Response Point!

Microsoft Response Point Primer
By Harry Brelsford
SMB Nation Press, October 2008
ISBN10: 0-9770949-8-7
ISBN13: 978-0-9770949-8-1
Price: $59.95
Pages: 440
Paperback

How can you get several years’ experience with a product that is just newly released?
The answer is to read this book while working with the Response Point small business telephone system. Our approach will allow you to leap ahead in Response Point dog years and dramatically accelerate your experience and success! Join author Harry Brelsford, who worked for over a year behind the scenes with the Microsoft Redmond-based Response Point team before the product was commercially released. His pain is your gain.
Written from the heart with plenty of real-world “BusinessSpeak” context, this book tells the Response Point story from inception through the release of Service Pack 1. Along the way, you will hear Harry’s SMB Nation journey to find a better telephone system and save money. You will be introduced to Response Point and the world of voice, master the all-important telephony terminology, and learn how to:
• Design and plan a Response Point network
• Set up and deploy a Response Point solution
• Administer and maintain Response Point
• Troubleshoot Response Point
• Integrate Response Point with data networks such as Small Business Server
• Learn advanced Response Point SECRETS!
• Learn about real-world Response Point business models from successful partners!
• Tap into, understand, and exploit the fast-growing Response Point vendor ecosystem
• Put yourself in your customer’s shoes with Response Point customer evidence
• Complete the Nifty Fifty (50) Response Point Quiz after reading this book to TEST your understanding!
• Be inducted into the vibrant and robust Response Point COMMUNITY to accelerate your professional development as a Response Point Specialist!
Special emphasis is placed on the new VoIP capabilities in Response Point. Be prepared for the exploding SMB market for VoIP-based telephony solutions, now within reach of the smallest of businesses thanks to Response Point. Follow in Harry’s capable footsteps as he guides you into the new world of Response Point SMB telephony!
You will learn at least one factoid about Response Point you did not know before buying the book!

Learn more at www.smbnation.com => publications => books