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Wednesday May 23, 2012
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Word Explanation
E911
E911 or Enhanced 911 allows cellular phone and VoIP callers to call 911. Besides, E911 allows tracking the position of the caller as well. A 911 call is usually routed to what is known as the Public Safety Answering Point or PSAP. In turn, the PSAP routes calls forward. Until the mid 1990s, cell phone users could not connect directly to the PSAP. However, an FCC ruling in 1996 mandated cell phone providers to route E911 calls directly to the PSAP. The FCC in 2005 also ruled that VoIP services provide users with the E911 capability. To do so, 911 calls are required to connect to the regular phone network.
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