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strategy+business: STRATEGY & LEADERSHIP

For and about today’s managers and leaders: How to make smart strategic choices and put those ideas into action

How TiVo Confronted the Disruptor’s Dilemma
Upstart firms that want to break into an established sector often must collaborate with the very power brokers they seek to unseat.
Posted: March 23, 2017, 5:00 am
A Guide to Leading the Next Industrial Revolution
Ten tips to navigate the opportunities and uncertainties of this great wave of technological change. For more insight, read “10 Principles for Leading the Next Industrial Revolution.”
Posted: March 23, 2017, 5:00 am
10 Principles for Leading the Next Industrial Revolution
How can you prepare your company — whether it is large or small — to play a leading role in the next industrial revolution, the one that is caused by large-scale digital technology? How can you take advantage of your existing strengths while developing the digital prowess and personal skill that you need? The following 10 principles can help senior executives navigate the opportunities and uncertainties. See also “A Guide to Leading the Next Industrial Revolution.”
Posted: March 23, 2017, 5:00 am
Imperfect Job Market Forces Unenviable Choices
As a tightening in farm labor shows, employers must choose from a handful of undesirable options to stay in business.
Posted: March 23, 2017, 5:00 am
Strategy Talk: What’s Wrong with Cross-Selling, Anyway?
Your strategy should turn customers into “cross-buyers” of your products and services.
Posted: March 21, 2017, 5:00 am
It’s Time to Change Your Strategy on Hiring Women
Recruiting experienced female talent can feel like a frustrating game of hide-and-seek.
Posted: March 16, 2017, 5:00 am
How to Accelerate Learning on Your Team
The key to designing better, faster feedback systems.
Posted: March 14, 2017, 5:00 am
Management Lessons from One Hospital’s Dramatic Turnaround
Over the past 10 years, Robert Grossman, M.D., dean and CEO of NYU Langone Medical Center, has led the institution, which comprises both NYU School of Medicine and NYU hospitals, to an impressive comeback. The dramatic turnaround engineered by Grossman — from $120 million in annual losses to consistent profits — offers important lessons for any manager seeking to overcome chronic underperformance, and lessons are also to be found in the rapid growth in its physician network, a top 10 ranking from U.S. News & World Report, and high ratings for safety and quality. Although much of the discussion involving the reinvention of healthcare delivery revolves around technology or new business models, NYU Langone’s transformation has had people at its core. By focusing on three mutually reinforcing elements, Grossman and his team unleashed the motivation to excel at all levels across the institution. The elements were (1) creating belief in an inspiring stretch vision and then translating it into tangible improvements for each area; (2) championing data transparency as a powerful source of focus and motivation; and (3) committing to upgrading and supporting talent in key roles.
Posted: March 13, 2017, 5:00 am
The Caring Leader
There’s a hard-headed business case for expressing concern about employees’ well-being.
Posted: February 27, 2017, 6:00 am
The Sisyphean Task of Activating Boards of Directors
Ira M. Millstein, a leading light in corporate governance for decades, makes his case…again.
Posted: February 22, 2017, 6:00 am
The Uncertainty Advantage
The uncertainty advantage presents a chance to go well beyond the typical meaning of risk management — that is, seeking ways to achieve the best of the worst outcomes — to create new and sustainable value out of confusion.
Posted: February 22, 2017, 6:00 am
How Strategy Talk Creates Value
Investors appreciate hearing about a new CEO’s strategic vision, and they respond by bidding up the stock price.
Posted: February 16, 2017, 6:00 am
Why Healthcare Companies Need to Focus on Enterprise Resilience
Pursuing effective growth strategies will help firms navigate the uncertainty in the U.S. market.
Posted: February 14, 2017, 6:00 am
10 Principles of Strategy through Execution
Your company’s identity (what you do) and implementation (how you do it) should be closely linked. Here are the precepts to keep in mind as you bring them together: Aim high. Build on your strengths. Be ambidextrous (sophisticated at both strategy and execution). Clarify everyone’s strategic role. Align structures to strategy. Transcend functional barriers. Become a fully digital enterprise. Keep it simple, sometimes. Shape your value chain. And cultivate collective mastery. Do all those things, and your company will be on its way to effectively executing its strategy. See also “A Guide to Strategy through Execution.”
Posted: February 13, 2017, 6:00 am
A Guide to Strategy through Execution
How to get the strategists and implementers in your company to work together effectively. For more insight, read “10 Principles of Strategy through Execution.”
Posted: February 13, 2017, 6:00 am
Conversations That Change the World
By creating an atmosphere of shared awareness, a well-designed dialogue “container” can enable transformative change. A moment when people ask “why not?” — about something that seemed unachievable before — doesn’t come out of nowhere. It is developed through careful preparation.
Posted: February 8, 2017, 6:00 am
Reframing Failure
We all fail at some point in our careers. The trick is to use it to your advantage.
Posted: February 6, 2017, 6:00 am
Ralph Lauren’s Short-Lived Outsider CEO
Leaders who come in with a mandate for driving change often run into obstacles.
Posted: February 3, 2017, 6:00 am
Women, Play the Long Game
Why working mothers need to think like chess masters.
Posted: February 2, 2017, 6:00 am
A Guide to Organization Design
Ten tips to help you get your reorg right the first time. For more insight, read “10 Principles of Organization Design.”
Posted: February 2, 2017, 6:00 am
The Thought Leader Interview: GE’s Bill Ruh on the Industrial Internet Revolution
During the next few years, says GE Digital’s leader Bill Ruh, the Industrial Internet will turn every company into a digitally empowered enterprise. Ruh sees himself as a productivity activist — building the software and hardware platforms that will take society into a new, prosperous stage of development.
Posted: February 1, 2017, 6:00 am
A Better Way to Engage Your Board on Strategy
Shaping strategy should be an ongoing team effort of the CEO and directors, not just an annual exercise.
Posted: January 31, 2017, 6:00 am
Getting the Leadership Basics Right
Whether they’re selling concrete or chocolate, CEOs can still look to five steadfast rules.
Posted: January 30, 2017, 6:00 am
Us versus Them: Reframing Resistance to Change
How to bridge the gap between those who champion transformation and those who challenge it.
Posted: January 30, 2017, 6:00 am
Executives of an Uncertain Age
Why we should stop being surprised that events surprise us.
Posted: January 26, 2017, 6:00 am
Sorting through Corporate Protest Tactics
Activist groups’ ideological stance, as well as a company’s own characteristics, shape the types of strategies used to effect change.
Posted: January 26, 2017, 6:00 am
Why the Right Mix of Products, Customers, and Markets Is an Overlooked Profits Lever
In this economic climate, executives are finding that the growth levers that have traditionally served them well — boosting volume, pushing up prices, cutting costs, and investing in growth opportunities — have grown less effective. One overlooked growth lever, however, offers a path toward sustainable, profitable growth: Improving the mix of the products and services a company sells, the customers to whom it sells them, and the geographic markets in which it operates. In any given company, profitable growth opportunities are almost always highly concentrated within its products, customers, and geographies. Some segments can generate profits 10 to 100 times higher than other segments. Mapping these variances and then growing the most profitable segments and focusing cost improvements on the least profitable ones can yield sustainable, profitable growth even in the face of economic headwinds.
Posted: January 24, 2017, 6:00 am
What’s Your Digital ROI?
Companies need a clear and complete view of how their digital transformations are progressing.
Posted: January 23, 2017, 6:00 am
Is Donald Trump a Model for Communicators?
His simple story line helped carry him to the presidency. Is there a lesson there for business leaders?
Posted: January 18, 2017, 6:00 am
Banking’s Biggest Hurdle: Its Own Strategy
Analysis of the 2007 crisis aftermath shows that financial-services institutions with a clear “way to play” and capabilities to match were better at weathering the storm. Between 2008 and 2014, higher revenue growth correlated with a more focused strategy correlated with higher revenue growth for banks. Banks seeking to thrive in the future should act accordingly.
Posted: January 16, 2017, 6:00 am

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