|Does Your Business Need Unified Communications?|
There is no doubting the fact that software innovation has transformed modern workplaces and empowered workers who deal with information to operate with accelerated speed, effectiveness and intelligence. However, multilevel communication with colleagues and clients still remains a challenge. Frank Johnson peers at the complexities and evaluates how a unified communication system can help to streamline the communication process.
As we learned in the previous article, Unified Communications are a harmonious integration of modern digital communication tools such as e-mail, IM, phone calls, video conferencing and other online conferencing tools. The effective use of Unified communications can allow businesses to communicate more efficiently, while enhancing their productivity. Additionally, the use of familiar communication tools in a Unified Communication System further cuts down costs and reduces the time required to train employees on the use of newer forms of technology. A few commonly used Unified Communications software are Customer Relationship Management (CRM) and Office Communication Server. Both these tools allow seamless messaging and communication collaboration.
While CRM is more successful than ever in present business scenarios, the cloud version of Office Communication Server provides a less expensive monthly subscription model, costing only $2 per user to utilize Windows Azure Servers for hosting this communication software. Unified communication tools are becoming ever more popular in business scenarios that are not conducive to holding on-site meetings with colleagues and clients. Thus, Unified Communications System provides organizations of all sizes with a competitive edge in the industry by uniting their workforce and helping the employees communicate with each other as well as with clients more quickly and efficiently. Thanks to unified communications, multiple queries can be answered promptly, issues can be resolved instantly and information can be shared instantaneously.
United communication technologies
Applying unified communications to your business