Warrington and Belfast, April 25, 2007 - TeamKnowledge, the market leader in scripting tools for Microsoft Dynamics CRM, has announced it will be showcasing its TeamKnowledge Dialogs product at the Microsoft Global Partners event in Denver from July 10-12.

TeamKnowledge has built a huge reputation in several market sectors by providing a process-driven scripting tool that fits seamlessly into the Microsoft Dynamics CRM platform. This means that client companies can easily roll out contact centre, self-service or in-person web based customer engagement processes that fully integrate with back office CRM. The company is now seen to be the definitive provider of such scripting tools for Microsoft Dynamics CRM  customers.

According to Joe Cassidy, a Director of TeamKnowledge, "we want to tell all Microsoft partners who sell Dynamics CRM solutions, just how easy it is to maximise the potential of the Microsoft CRM product by adding our process driven scripting tool. The fact is that by implementing our TK Dialogs solution on top of the Microsoft platform, customers can hit the ground with real, effective operational CRM from day one of implementation. Too often CRM implementations fail because they are not sufficiently outward looking."

He continued, "we have partnered with Quadriga Consulting, our marketing consultants, to tell the story about TeamKnowledge Dialogs in Denver. Microsoft Partners who would like to schedule some time with us should contact Jeff Peel of Quadriga Consulting who will arrange for a slot to provide an overview of the product and the market opportunity."

About TeamKnowledge

Based in the UK, TeamKnowledge is a software vendor that has developed the market leading process driven scripting tool call TK Dialogs. This allows customers to maximise their customer relationship management resources by tying them to all front office interaction scenarios – via self-help portals, contact centres and in-person meetings. Team Knowledge is a well established supplier of solutions in the UK with customers such as The States of Jersey Government, The Telecommunications Ombudsman, The City of London Corporation and many others in the financial services and legal sectors.

About Quadriga Consulting