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Acme Packet and NICE Systems Jointly Debut First Session Recording Solution Based on SIPREC Protocol

BEDFORD, Massachusetts Israel May 22, 2012

Acme Packet®

Net-Net Session Director

News Highlights:

  • Support for SIPREC with a joint solution that enhances recording functionality in environments that utilize voice over IP (VoIP) and SIP trunking, as well as IP-based video calling, collaboration, and chat.
  • The SIPREC protocol enables NICE and Acme Packet customers, such as contact centers and enterprises, to simplify and consolidate recording by leveraging Acme Packet’s SBC to fork real-time media to NICE Interaction Management without impacting live sessions.
  • The combined solution offers a number of advantages over proprietary approaches, including increased recording capacity and functional enhancements, such as load balancing and enhanced configuration control, while assuring regulatory compliance.

Solution Benefits:

  • Consolidation of recording infrastructure without sacrificing recording reliability
  • Utilization of recording for new SIP-based unified communications, SIP trunking, and interactive voice response deployments
  • Simplification of recording deployments through flexible recording control and scalability to tens of thousands of concurrent recordings and sessions

Eran Vanounou compliance recording

Dino Di Palma

Tags:

SIPREC, APKT, Acme Packet, NICE, NICE Systems, session border controllers, SBC, recording, session recording, cloud, VoIP, voice over IP, SIP, session initiation protocol, SIP trunking, communications, contact centers, service providers, unified communications, IETF, Internet Engineering Task Force

About NICE

http://www.nice.com

Trademark Note: http://www.nice.com/nice-trademarks

About Acme Packet

Bedford, Massachusetts USA http://www.acmepacket.com

More about Acme Packet:

Forward-Looking Statements – NICE

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements are based on the current expectations of the management of NICE-Systems Ltd. (the Company) only, and are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company’s customer base (particularly financial services firms) and the resulting uncertainties; changes in technology and market requirements; decline in demand for the Company’s products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; pressure on pricing resulting from competition; and inability to maintain certain marketing and distribution arrangements. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company’s reports filed from time to time with the Securities and Exchange Commission, including the Company’s Annual Report on Form 20-F. The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

Acme Packet, Inc. Safe Harbor Statement

Statements contained herein that are not historical fact may be forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Such forward-looking statements may relate to, among other things, expected financial and operating results, expected growth rates, future stock-based compensation and amortization expenses, future business prospects and market conditions. Such forward-looking statements do not constitute guarantees of future performance and are subject to a variety of risks and uncertainties that could cause actual results to differ materially from those anticipated. These include, but are not limited to: the amount of stock-based compensation awarded; the applicable Company stock price used to determine stock-based compensation; the exercise pattern of employee stock options; difficulties expanding the Company’s customer base; difficulties leveraging market opportunities; difficulties providing solutions that meet the needs of customers; poor product sales; long sales cycles; difficulties developing new products; difficulties in relationships with vendors and partners; higher risks in international operations; difficulties managing rapid growth; difficulties managing the Company’s financial performance; the ability to hire and retain employees and appropriately staff operations; the Company’s cash needs; the impact of new accounting pronouncements and increased competition. Additional factors that could cause actual results to differ materially from those projected or suggested in any forward-looking statements are contained in the Company’s recent filings with the Securities and Exchange Commission, including those factors discussed under the caption "Risk Factors" in such filings.

Corporate Media Contact
Erik Snider [email protected]

Investors
Marty Cohen [email protected]
Anat Earon-Heilborn [email protected]

Media and Industry Analysts:
Mike O’Malley

[email protected]

Agency Contact
Katelyn Henry

[email protected]

SOURCE Acme Packet and NICE Systems

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