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Beacon to Provide Call Center and Help Desk Support for SAIC Secure Converged Solution (SCS)

LOUISVILLE, Ky. Feb. 17, 2011 www.askbeacon.com

http://photos.prnewswire.com/prnh/20101021/DA85933LOGO

Beacon and SAIC have reached an agreement for Beacon to provide Call Center and Help Desk support for SAIC’s Secure Converged Solution (SCS) Passive Optical Network customer base.   While the timing and details for the call center are being finalized, management from Beacon have confirmed that the company will support SAIC as required by receiving, documenting and dispatching inbound calls and client requests for break / fix services under maintenance agreements offered by both SAIC and Beacon.  Beacon will provide 24 by 7 live English-speaking support initially, and will expand to international language support as part of Phase 2.  Beacon will also be responsible for ensuring all incidents are managed to full resolution and compliance to the high standards of SAIC’s Service Level Agreements (SLA) with its customers.

Jerry Bowman

About Beacon Enterprise Solutions Group, Inc.

Louisville, Kentucky Dublin, Ireland Prague, Czech Republic the United States Europe

www.askbeacon.com

This press release may contain "forward-looking statements." Expressions of future goals and similar expressions reflecting something other than historical fact are intended to identify forward-looking statements, but are not the exclusive means of identifying such statements.  These forward-looking statements may include, without limitation, statements about our market opportunity, strategies, competition, expected activities and expenditures as we pursue our business plan.  Although we believe that the expectations reflected in any forward looking statements are reasonable, we cannot predict the effect that market conditions, customer acceptance of products, regulatory issues, competitive factors, or other business circumstances and factors described in our filings with the Securities and Exchange Commission may have on our results.  The company undertakes no obligation to revise or update any forward-looking statements in order to reflect events or circumstances that may arise after the date of this press release.

Contact:

Bruce Widener, CEO

502-657-3507

[email protected]

Porter, LeVay & Rose, Inc.

Marlon Nurse, V.P. – Investor Relations

212-564-4700

Halliburton Investor Relations

Geralyn DeBusk, President, or Hala Elsherbini, COO

972-458-8000

SOURCE Beacon Enterprise Solutions Group, Inc.

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