EDISON, N.J. July 6, 2011
The 2011 GS100 list represents companies that demonstrate excellence in delivering ITO and BPO services globally using matured models of service delivery. Hundred best companies are chosen through a rigorous methodology that evaluates each company across multiple dimensions, measured both quantitatively and qualitatively. A panel of experts from Global Services and NeoAdvisory used a weighted scoring scheme to identify the top 100 global services providers.
Now in its 6th year, the annual Global Services 100 study identifies leading service providers based on management excellence, customer maturity, global delivery maturity, and breadth of services. This list reflects the diversity and overall landscape of the service provider community in terms of company sizes, countries of origin and countries of delivery. The highly referenced study, conducted by Global Services Media and NeoGroup, represents an industry benchmark in recognizing service provider leadership and excellence in service delivery on a global scale.