ALEXANDRIA, Virginia January 24, 2011
– Survey Reveals: Small and Medium-Sized Businesses Need Simple Tools With Quick and Easy Adoption
Rank Intranet collaboration feature 1 Employee availability and presence tracking 2 Instant messaging and video conferencing 3 Meetings / conference room management 4 Virtual workgroups 5 Shared documents 6 Workflow management 7 Routine processes automation 8 Information and expert discovery 9 Idea management and social networking 10 Task management
The survey confirms that SMBs are mainly interested in simple collaboration tools with the shortest adoption period. The organizations prefer step-by-step intranet adoption that starts from the most commonly used features and ends with heavy-weight functionality. In fact, this process may stretch over months depending on the organization’s readiness, internal governance and c-level support.
Considering the growing popularity of the intranet technology, Bitrix predicts that in the next year this list may undergo a major shift. Many organizations will be one step ahead in the intranet adoption and proceed with implementing more comprehensive collaboration features like business process automation, records management, social CRM and e-Learning. At the same time, we believe the market will be notable for greater awareness of the benefits of intranets, as vendors provide better guidance to speed up the technology adoption.
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SOURCE Bitrix, Inc.