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ChartSwap Offers Relief to Texas Physicians Challenged to Comply with New Privacy Laws

Houston, Texas (PRWEB) August 27, 2012

Physicians in Texas face new back-office challenges as the strengthened Texas Medical Records Privacy Act and the Texas Identify Theft Enforcement and Protection Act increase their regulatory burdens while giving patients better and more secure access to their health information. As of September 1, 2012,House Bill 300 (HB300) passed by the 82nd Texas Legislature goes into effect. Under these new regulations, Texas physicians must comply with privacy and patient access requirements that are more stringent than federal HIPAA laws. ChartSwap, a cloud-based medical records portal, offers a no cost solution to both physicians and patients seeking a convenient method for quick and secure exchange of medical records and other protected health information under these new rules.

What is new about HB300?

A challenging component of HB300 is the requirement that a physician provide patients with an electronic copy of their records within 15 days of a written request. Currently under HIPAA, providers have 30 thirty days to fulfill a patient request for records, traditionally a cumbersome paper-based process fraught with potential for error and unintentional confidentiality breach. Even when physicians’ offices have converted to electronic medical record systems, the current capabilities of most EMR systems don’t allow the patient to view the complete medical record. In the best case scenario, a medical office would have to burn electronic copies of the medical records to a CD for the patient to pick-up. In the worst case scenario, paper records would have to be first scanned, uploaded, and then burned onto a disc. In addition, all discs containing medical records must be encrypted, introducing additional privacy concerns and operational complications.

ChartSwap offers physicians a HIPAA-compliant online platform to comply with HB300’s 15-day requirement without imposing an undue burden on office staff or forcing significant technology upgrades. Patients can submit requests electronically and upload medical authorizations, along with any forms requiring a provider signature. Providers can review requests and make records available through the portal, whether records are already stored electronically, or, in the case of paper records, the provider chooses to leverage ChartSwap’s simple fax to PDF conversion feature. Patients then receive an email notification when the provider has uploaded the requested records, and can access them in electronic format. For physicians and their patients, ChartSwap is offered free of charge for patient record requests falling under the HB300 requirements.

Not solely a provider to patient platform, providers can use ChartSwap to manage third party business requests including those associated with litigation, underwriting, and claims and payer audits. ChartSwap also offers free provider to provider sharing, a certified esMD gateway and tools to manage pending requests to ensure compliance with HB300 and disclosure accounting requirements.

For more information, contact Randy Haynes at rhaynes(at)chartswap(dot)com or toll free at 855-879-7927.

ChartSwap ( is a HIPAA-compliant platform connecting a network of requestors and providers focused on business to business medical record requests that fall outside of health information exchanges. ChartSwap incorporates elements of both a social network and a health information exchange, integrated with the business requirements necessary for providers to securely and efficiently exchange medical records. ChartSwap seeks to spark a paradigm shift within the insurance claims review and litigation support industries that will benefit providers, requestors, and consumers.

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