Company and tech news from the region. Interface upgrades InterAction
Oak Brook-based Interface Software announced the availability of InterAction 5.1, the latest version of the company’s relationship intelligence product for professional services firms and similar relationship-based organizations.
The company also announced the introduction of a new professional services offering, Data Quality Services, and a new optional module, InterAction Contact Verifier.
ISI chooses IntraLearn for call center training
Schaumburg-based IntraLearn Software Corp., a maker of configurable e-learning software applications, said Northboro, Mass.-based ISI eLearning Solutions chose the IntraLearn LSP to help its call-center training.
Logitech picks Participate
Participate Systems, a Chicago developer of software for online sales and support, has been named to host an online customer support forums for Logitech, a Fremont, Calif., manufacturer of computer peripherals.
The forums will enable Logitech customers to discuss products and resolve problems. The forum will be searchable and Logitech plans to use it to development product enhancements. Logitech expects the forums will reduce calls to its help line and also will help the company promote its new io Personal Digital Pens.
Huang joins Andrew Corp.
Orland Park-based Andrew Corp. said J.C. Huang, Ph.D., joined the company in the new role of chief technology and strategy officer.
Huang will provide overall technology leadership for the company and oversee the development of corporate strategy.
Huang has more than 20 years of experience in the wireless industry, having worked as technologist, management consultant, and venture capitalist. Most recently, he was a managing director and general partner of Ericsson Venture Partners.
Navigation ready for Olympics
In preparation for the 2004 summer Olympics in Greece, Navigation Technologies, a Chicago provider of digital maps for vehicle navigation and the Internet, has developed a digital map of Athens and 114 nearby municipalities. Street names are transcribed into Latin characters.
An updated version of the database will be available in time for the Olympic games.
Genisys opens new office
Genisys Consulting Inc., an Elk Grove Village information technology consulting firm, opened a new office in Washington, D.C., to build its business in the Mid-Atlantic market.
Peter Masse, who has been in the consulting business for 26 years, is the general manager of the Washington office.
Tellabs to cut 370 jobs, close center
Naperville-based Tellabs Inc. on Friday said it would lay off 370 workers–including about 185 in the Chicago area–and shut its Quebec development center.
The company said the cuts will help Tellabs meet its goal of lowering quarterly operating expenses to $125 million by the fourth quarter, as it seeks to inch toward profitability.
Hurt by weak telecom spending, the maker of fiber-optic telecommunications equipment has had eight rounds of job cuts in the last two years, reducing its workforce by more than 60 percent.
With these cuts, Tellabs will employ 3,540 workers worldwide, with about over 1,300 in the Chicago area.
Accenture wins Diageo job
Accenture Ltd., which manages computer systems for other companies, said it won a multiyear order to develop, install and support back-office computer systems for distiller Diageo PLC for undisclosed financial terms.
The project will include software from SAP AG and Ariba Inc., Hamilton, Bermuda-based Accenture said.