Choice Logistics will lend its expertise and insight to a panel at the 2009 Strategic Service Management Conference, Oct. 28-29, in Amsterdam. NEW YORK – Sept. 28, 2009 – Choice Logistics, the global specialist in outsourced mission-critical service parts logistics services, will lend its expertise and insight to a panel at the 2009 Strategic Service Management Conference, Oct. 28-29, in Amsterdam. Paul Malamet, executive vice president of account services and business development, will lead a panel of industry leaders to discuss “Adjusting Mission-Critical Service Parts Logistics to Meet New Demands.” The session is scheduled for 3 p.m. on October 28.
“Mission-critical service parts logistics requires sophisticated processes and precise coordination for expedited requests, typically within four hours,” said Malamet. “Our forum will feature high-tech experts from international companies to detail the fundamental components for executing a successful service parts logistics program. The audience will gain actionable insight that will help them make an immediate impact on their organizations.”
The panel will explore the challenges of mission-critical service parts logistics support as demand for repair and maintenance increases in a global economy where corporate IT spending has decreased. Practical strategies will be discussed to help manufacturers, as well as service providers, optimize and streamline SLAs with a comprehensive global IT platform, real-time visibility and a scalable infrastructure.
Joining Malamet will be a distinguished panel of experts from global high-tech leaders, including: Elekta (medical equipment and technology), Hitachi Data Systems (data storage solutions) and Quantum Corporation (back-up, recovery archive specialists).
Nigel Weston, Vice President Supply Chain Management
Frans van Rijn, Chief Logistics Officer, SVP, Global Supply Chain Management and Logistics
Hitachi Data Systems
Rich Sato, Director of Service Logistics and Inventory
About Strategic Service Management 2009
The 2nd annual Strategic Service Management conference is the only opportunity this year for European Directors of after-sales service, parts and product support to meet, share best practices and develop strategies to deliver profitable service. This high-profile conference concentrates on delivering fresh insight and key strategies that will enable you to achieve sustainable growth and deliver agile support to customers across global markets. In three consecutive days, you’ll join over 150 service professionals from across Europe and learn how to succeed in a competitive environment, protect brand integrity and overcome this year’s most challenging service issues. Homepage: www.wbresearch.com/strategicservicemanagement/home.aspx.
About Choice Logistics
Choice Logistics provides outsourced service parts logistics services to meet the unique challenges of mission-critical, global service organizations. More than 400 strategic stocking locations (SSLs) around the world provide 24/7 same-day solutions and strategic inventory management. Choice’s focused insight helps leading companies and provides them with a competitive advantage. Avaya, Cisco, Dell, EMC, Fujitsu, Hitachi Data Systems and others have selected Choice as their preferred global provider of outsourced logistics. To learn more about Choice Logistics, visit www.choicelogistics.com; call (800) 593-2108, or e-mail [email protected]