Choice Logistics, the global specialist in outsourced mission-critical service parts logistics services, has renewed its agreement with SunGard Availability Services in order to help ensure consistent delivery of its industry leading services. Best in class system safeguards critical data and helps ensure consistent uptime
NEW YORK – August 10, 2009 – Choice Logistics, the global specialist in outsourced mission-critical service parts logistics services, has renewed its agreement with SunGard Availability Services in order to help ensure consistent delivery of its industry leading services. SunGard is a pioneer in disaster recovery, and a leading provider of IT Operations and Information Availability management solutions. Choice relies on the SunGard Availability Services infrastructure to support its business continuity plans.
“Mission-critical requirements for high tech service parts demand reliable access to client data at all times,” said Gary Weiss, Executive Vice President of Global Operations for Choice Logistics. “As such, security and business continuity are two of our primary concerns. SunGard’s technology is a fundamental component of our overall contingency plan to keep systems operational in the event of any disruptions. If the unforeseen occurs, our clients can trust that Choice’s processes will continue to function properly, with up-to-the-minute visibility and access to their service parts inventory.”
Choice utilizes SunGard’s technology in a two-phased strategy to provide redundant protection of its data and enterprise systems. SunGard’s workforce recovery supports Choice’s offsite secondary call center, as backup to its Global Logistics Center, housing Account Services, Call Center, Control Desk, Inventory Control Group and Field Services operations. Choice also leverages SunGard’s hosted IT and Communications environment as a redundant layer of security for data storage, communications, exchange and critical parts logistics business applications. Both approaches support the real-time transfer and sharing of data to mirror Choice’s primary operation, so systems are consistently up to date.
These measures provide Choice with the capability to be fully operational in a secure environment without data loss in a matter of minutes. Coupled with SunGard and its own internal continuity processes, Choice consistently achieves the coveted system uptime rating of "five nines" or 99.999 percent availability.
About SunGard Availability Services
SunGard Availability Services provides disaster recovery services, managed IT services, information availability consulting services and business continuity management software to more than 10,000 customers in North America and Europe. With five million square feet of datacenter and operations space, SunGard assists IT organizations across virtually all industry and government sectors to prepare for and recover from emergencies by helping them minimize their computer downtime and optimize their uptime. Through direct sales and channel partners, we help organizations ensure their people and customers have uninterrupted access to the information systems they need in order to do business. To learn more, visit www.availability.sungard.com or call 1-800-468-7483.
SunGard is one of the world’s leading software and IT services companies. SunGard serves more than 25,000 customers in more than 70 countries, including the world’s 25 largest financial services companies.
SunGard provides software and processing solutions for financial services, higher education and the public sector. SunGard also provides disaster recovery services, managed IT services, information availability consulting services and business continuity management software.
With annual revenue exceeding $5 billion, SunGard is ranked 435 on the Fortune 500 and is the largest privately held business software and services company on the Forbes list of private businesses. Based on information compiled by Datamonitor*, SunGard is the third largest provider of business applications software after Oracle and SAP. Continuity, Insurance & Risk has recognized SunGard as service provider of the year an unprecedented five times. For more information, please visit SunGard at www.sungard.com .
*January 2009 Technology Vendors Financial Database Tracker http://www.datamonitor.com
Trademark Information: SunGard, the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the U.S. and other countries. All other trade names are trademarks or registered trademarks of their respective holders.
About Choice Logistics
Choice Logistics provides outsourced service parts logistics services to meet the unique challenges of mission-critical, global service organizations. More than 400 strategic stocking locations (SSLs) around the world provide 24/7 same-day solutions and strategic inventory management. Choice’s focused insight helps leading companies and provides them with a competitive advantage. Avaya, Cisco, Dell, EMC, Fujitsu, Hitachi Data Systems and others have selected Choice as their preferred global provider of outsourced logistics. To learn more about Choice Logistics, visit www.choicelogistics.com; call (800) 593-2108, or e-mail [email protected]