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Costco Turns to Creative Channel Services to Enhance Shopper Experience and In-Store Training Capabilities

LOS ANGELES Feb. 1, 2011

The recently launched program provides Costco’s employees with easy access to learning modules from a growing list of manufacturers in the camera, GPS, home theater, television, printer and video categories through one convenient, password-protected CyberScholar @ Costco internet portal.  As a major component of the warehouse retailer’s learning program, CyberScholar will help Costco employees in 414 U.S. stores to deliver knowledgeable customer service to members.

CyberScholar is the leading online information resource in the retail industry.  Each year through CyberScholar, thousands of retail-floor associates nationwide pass millions of courses from leading manufacturers to increase their product knowledge and deliver great shopping experiences.

Andy Restivo

About Costco Wholesale Corporation

the United States Puerto Rico Canada United Kingdom Taiwan Japan Australia Mexico www.costco.com www.costco.ca Canada

About Creative Channel Services, LLC

Los Angeles www.omnicomgroup.com

Media Contact:

Chris Kelly

Creative Channel Services

310-665-9900

[email protected]

SOURCE Creative Channel Services

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