ATLANTA April 24, 2012
My VCI Blair Bennett Crawford
My VCI is designed to be used by leasing companies for the vehicle inspections typically performed shortly before leases expire, Bennett said. Fleet managers who need to regularly inspect their vehicles also may find it useful, he added.
The application walks the user step-by-step through the inspection process. After the process is complete, all necessary data is uploaded to the appropriate stakeholders, based on the configuration determined by the client. "My VCI should provide a faster, better experience for the customer," Bennett said. "They’ll be able to download the app and complete the inspection in 10 to 20 minutes, on their own time and without the need for a visit from an inspector."
With the absence of inspectors and high level of automation, My VCI should cost about 60 percent to 80 percent less than an in-person vehicle inspection, Bennett said. "We expect the cost savings combined with the convenience to customers to offer an attractive alternative to in-person inspections for both the client and the leasing company, ultimately helping to improve their client retention," he said.
In 2011, the Company acquired ClaimHub, a web-based, centralized claims platform for dispatching, tracking and managing all assignments and work product involved in the auto claims process, to expand its product offering and further enhance its ability to interface with clients.
Atlanta, Ga. www.crawfordandcompany.com
SOURCE Crawford & Company