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Customer Service Industry Luminaries Participate in Vivisimo’s Unique Twitter Chat Experience

PITTSBURGH July 13, 2011 The 12 Most April 18, 2011 Marcio Saito Adele Sage Richard Gans 12:00 pm ET July 18, 2011 12:00 pm ET

Tracey Mustacchio

Previous session topics included:

  • What is Customer Experience Optimization?
  • Another Officer in the C-Suite: Chief Customer Officer [CCO]
  • The Intersection Between Innovation and the Customer Experience
  • Customer Experience for the Gen Y, Digital Native
  • Trust in the Customer Experience
  • "Who Comes First in Shaping #CustExp – Customers or Employees?"
  • Social Media and the Customer Experience
  • What’s the best way to make customer experience metrics actionable?
  • Going Mobile with Customer Experience?
  • Customer Data: from Overload to Insight
  • Supply Chain or Customer Value Chain

12:00 pm ET

About Vivisimo, Inc.

Pittsburgh USA

Press Contact:

David Splivalo

Freestyle PR


[email protected]

SOURCE Vivisimo, Inc.

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