San Francisco, CA, September 10, 2020 –(PR.com)– Realtime online communication and friction-free conversations have become an integral part of staying in touch with Customers in order to build upon a great Customer Experience owing to the unprecedented pandemic situation. Dotnik Studio Company announces its official presence and boosted customer support across all social media channels and from now onwards by utilizing the max potential of the official WhatsApp Business API, the company will now especially focus on providing dedicated customer support through it’s WhatsApp channel as WhatsApp is one of the most widely adopted communication application when compared to other channels and the most reached app by any individual.
The company has announced this step to provide a very spontaneous and extremely quick response to every request and to ease the curve of being accessed by the customers by reducing long email channel threads and by bridging appointment booking gaps and so on, henceforth a User Experience Company is now totally serious about their own Customers and on building a great Customer Experience.
Dotnik Studio Company has decided to use the implementation of official WhatsApp Business API after which all the customers will be able to receive direct support 24×7 by a dedicated and responsive customer support team. Now, the company is getting serious about leaving happy customers without any turnaround time.
Company also mentions that being a software design and development company they are in a rapid transformation phase to deliver the best Customer Experience which is not only limited to their own ecosystem but also they are working on building a standalone app for the public by using official APIs of all social media channels to develop a unified omnichannel communication app ecosystem for all the seeking users across the globe who will able to use this product in the form of Software as a Service (SaaS).
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Dotnik Studio Pvt. Ltd.
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