"These advancements are a long time coming," said Bishal Lachhiramka CEO at Drishti-Soft. He continued by saying, "We didn't want to just upgrade our version by adding 1 or 2 features. We developed the upgrade by making sure that everyone could avail the rich and robust solution."
In addition to the heightened user performance and intuitive graphical interface, new packages have been launched catering to every need and every market possible. "Customers are the driving force behind Drishti-Soft's innovation strategy. We have designed the new packages to reflect the specific demand of all of our customers, not only to the large contact centers. We have also provided solutions for the smaller contact centers and even enabling enterprises with the next level of automation all the while the solution is offered at an affordable value," said Sachin Bhatia, VP at Business Development at Drishti-Soft.
The Ameyo version 3.0 is not only more powerful than its predecessor but allows the ability for customers to pick and choose based on their specific requirements. This allows the upgraded solution greater depth of detail. "We have defined more usability features that definitely empower every user across levels, this empowerment plus the new graphical interface makes their jobs much simpler," Bishal added further.
The new Ameyo 3.0 upgrade initially launched in India and Drishti-Soft is providing existing customers with an upgrade to the new version.
Drishti is a leading provider of Contact Center Software and Enterprise Communications Applications. Drishti offers communications solutions that empower enterprises to dynamically manage Business Processes, Interactions, Workforce and Service Levels on emerging Unified Communications (IP Telephony, Unified Messaging, Conferencing, Presence Management, and Application Collaboration), SOA (Service Oriented Architecture), and SaaS (Software as a service). Cutting-edge technologies from Drishti have been designed to add value to the businesses and pave way for a structured growth. Their customers enjoy significant benefits in terms of increase in efficiency levels, reduction in operational costs, flexibility to grow, consistent user experience and a demonstrable ROI.
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