FRISCO, Texas March 1, 2011 Eau Claire, Wisconsin
The police department sends a letter to alarm users following a false alarm outlining the importance of operating the system correctly and the fees for repeat offenders. In addition, the police department required the alarm industry to implemented Enhanced Call Verification (ECV), a policy of at least two telephone contacts with the alarm site or the alarm owner prior to dispatching officers.
"We have had excellent cooperation from our businesses, citizens, and alarm providers in this effort," said Lt. Hoyord. "Our false alarms have been reduced by almost 30% from 2009 to 2010."
"I would encourage any police department with alarm questions to contact their state alarm association or SIAC for assistance," said Lt. Hoyord.