TAMPA, Fla. July 13, 2011
District of Columbia
W. Russ Smith
Smith noted that current users of E-Subro Hub are reporting that cases are frequently closed within days as opposed to weeks or months as in the past; printing and mailing costs have been eliminated and expenses associated with preparing an arbitration filing have been reduced.
E-Subro Hub also enables insurers to return deductibles to their policyholders faster, which reflects positively on customer service, he said.
"Already, E-Subro Hub has vividly demonstrated to participating carriers and self-insureds that the electronic system can manage their subrogation workflow more effectively, reduce subrogation-related expenses and lower cycle times," Smith said.
He said plans for E-Subro Hub include the addition of data integration, Subro-netting, electronic payment and electronic adjusting services for users.
On an annual basis, AF projects the paperless system will save over 44 million sheets of paper weighing more than 586,000 pounds.
SOURCE Arbitration Forums, Inc.