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Equifax Collections Solution Transforms Debt Recovery Process

LAS VEGAS Feb. 8, 2011

Continued high unemployment and escalating consumer bankruptcies underscore the critical need for this new solution. Faced with these economic pressures, companies that continue with a "business as usual" approach will find it challenging to make effective segmentation and prioritization decisions. To compete effectively, businesses must be able to assess debtors’ ability and willingness to pay.      

Joel Milne

Equifax developed Recovery Navigator by analyzing debt patterns and other variables across a number of industries, especially credit card portfolios. Based on its research, Equifax designed a highly predictive solution that combines its extensive credit data with proprietary debt-to-income analytics and custom modeled income data. Leveraging these differentiated data assets, Recovery Navigator calculates a numeric score to predict ability to pay and determine the collections potential of a debt portfolio under consideration for purchase. Scores range from 1 to 999, with higher scores representing a greater likelihood of collection.  

The incorporation of Equifax’s unique income data makes Recovery Navigator an effective solution across all market segments, especially the thin-file population.  The solution also integrates seamlessly with existing collections products, enabling customers to correlate the probability of payment to the collection strategy. With this insight, businesses can improve the management of debt portfolios by refining treatment strategies and prioritizing collection spend based on key metrics, such as capture rate of paying accounts and dollars collected.

About Equifax ( )

Equifax empowers businesses and consumers with information they can trust. A global leader in information solutions, we leverage one of the largest sources of consumer and commercial data, along with advanced analytics and proprietary technology, to create customized insights that enrich both the performance of businesses and the lives of consumers.

With a strong heritage of innovation and leadership, Equifax continuously delivers innovative solutions with the highest integrity and reliability.  Businesses – large and small – rely on us for consumer and business credit intelligence, portfolio management, fraud detection, decisioning technology, marketing tools, and much more.  We empower individual consumers to manage their personal credit information, protect their identity, and maximize their financial well-being.

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SOURCE Equifax

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