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Experience is Not a Good Predictor of Performance for Epic Consulting Firms

KLAS report looks at highly competitive Epic consulting firm market.

OREM, UT, September 17, 2014 /24-7PressRelease/ — The number of engagements completed by a firm is not an accurate predictor of provider satisfaction when it comes to Epic consulting. Despite the standout performance of a few experienced firms like Nordic and Sagacious Consultants, there is little correlation between overall satisfaction and experience, according to the latest KLAS report on Epic consulting firms.

“It is great for providers that this market is so competitive,” said report author Erik Westerlind. “There are a lot of really solid performing firms in this space, and when you look at the top performers, they all have that burning desire to truly help providers. And that more than experience is the reason for their success.”

For this report, KLAS spoke to 149 provider organizations, who shared their experiences with 33 different Epic consulting firms. With so many options available, providers face the challenge of understanding how these consulting firms stack up and which is the best fit for their Epic-consulting needs. The goal of this report is to help providers differentiate between the various options.

For more detailed information on each vendor’s performance and on the KLAS report
Epic Consulting 2014: The Bumper Crop of Epic Consulting Firms: How Do They Stack Up?

Visit KLAS online at The report is available to healthcare providers and vendors. Providers receive a significant discount off the standard retail price or can receive a complimentary summary report in exchange for a survey about one of their current suppliers.

About KLAS
KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment and infrastructure systems to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving supplier performance. KLAS was founded in 1996, and their staff and advisory board average 25 years of healthcare information technology experience.

Follow KLAS on Twitter at

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