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ForeSee Results Announces Satisfaction Measurement for Mobile Environment

ANN ARBOR, Mich. Feb. 22, 2011 Results CS Mobile

Larry Freed mobile app

American Customer Satisfaction Index ACSI methodology

CS Mobile allows companies to:

  • Continuously monitor customers’ satisfaction and experience with mobile websites and apps, with 24/7 access to data and self-directed analysis capabilities.
  • Make data-driven improvements that increase the likelihood that mobile users engage more deeply with a brand – such as purchase, return visits, and recommendations – which are tied to bottom-line performance.
  • Benchmark performance

customer satisfaction analytics customer satisfaction

About ForeSee Results

University of Michigan

www.ForeSeeResults.com

FOR MORE INFORMATION:

Sarah Allen-Short, 301-518-2960

[email protected]

SOURCE ForeSee Results

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