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FrontRange Solutions Introduces GoldMine® Mobile Edition 9.0

Pleasanton, CALIFORNIA – (IBWire.com November 14, 2011) – FrontRange [1] Solutions, an established global market leader in Customer Relationship Management (CRM), IT Service Management, and Voice applications for the mid-market, is further enhancing the GoldMine® family of products with today’s announcement of the availability of GoldMine® Mobile Edition 9.0.  This version of GoldMine Mobile puts customer details, daily activities, as well as, sales and service information into one, easy-to-use integrated application – providing mobile employees with instant access to vital CRM information.  This integration improves sales team collaboration and delivers better performance from service teams on the front line. “The days of isolated customer information, and difficult to maintain and manage mobile CRM applications have passed,” said Kevin J. Smith, Vice President of Products for FrontRange Solutions. “Customers need the ability to quickly extend their core CRM systems to their mobile workforce.  They need the ability to react immediately to changes in the market and to take direct advantage of service and sales opportunities. GoldMine Mobile Edition delivers these benefits and more by extending the reach of GoldMine Premium Edition into the field.” GoldMine Mobile Edition 9.0 features a real-time wireless connection to core CRM information maintained in GoldMine Premium Edition.  Instant, wireless access to data enables the mobile workforce to view, retrieve and update client information via smartphone or table browser.  This release is compatible with Apple® iPhone® or Apple® iPad® devices.    The wireless architecture offers many advantages for delivering value to customers including comprehensive customer service capabilities to improve customer retention levels, as well as, sales functionality to help manage and identify forecasted sales, increase sales productivity and drive additional revenue from the field.  The GoldMine Mobile Edition 9.0 user interface is designed with the look and feel of a native mobile device application.  This UI makes the application easier to learn and use by the mobile users and supports standard touchscreen gestures.  For a complete list of features and functionality provided in GoldMine Mobile Edition 9.0 please visit www.frontrange.com [2]. GoldMine provides top-selling, award winning customer relationship management solutions for any company and is specifically designed to bridge the gap between traditional contact management and complex CRM solutions.  These affordable software offerings enable clients to automate sales, marketing and service operations while utilizing powerful features that help centralize customer and prospect information and share important data with any customer facing team.### [1] http://www.frontrange.com/ [2] http://www.frontrange.com/

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