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Frost & Sullivan Presents Telepo with a 2011 Global Frost & Sullivan Award for Enabling Technology

LONDON Feb. 10, 2011

Telepo’s software-based platform, the Business Communication Solution (BCS) enables service providers to offer branded business communication as a Service via the cloud. It wins the award for leveraging market demand for communications and enabling new revenue streams for its partners through a cloud platform that offers short time-to-market launch.

Telepo has a proven track record of service to some of the largest and most demanding customers, including TeliaSonera. Each service provider deploys BCS in a different way, adjusting it to its own customer-base needs and focusing on different aspects of the functionality from least-cost call routing to enabling fully mobile working practices.

Dorota Oviedo

"The rich functionality and modularity of BCS allows service providers to serve a variety of users – from traditional users, requiring only a desk phone, to the most advanced users demanding a fully unified communication experience consistent across all device types including mobiles, PCs, Macs and desk phones," noted Oviedo.

"It is worth emphasizing that a single installation supports multi-country, multi-branding, multi-service provider and multi language services," said Oviedo. "This can be crucial for return on investment as well as being able to scale down into the small business segment. Even though small to medium businesses tend to use fewer features than larger enterprises, the required set is not homogenous across this segment. Thus, being able to offer a complete package makes the service more attractive."

Frost & Sullivan’s Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research in order to identify best practices in the industry.

About Telepo

Stockholm, Sweden

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SOURCE Frost & Sullivan

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