Over the past three years, Greenpacket has collaborated with more than 40 operators by providing 4G devices and developing software solutions to over 35 operators globally. The first issue of Communicating Success outlines Greenpacket’s accomplishments to operators in Asia and also features Time Warner Cable, a major cable operator in the USA, which marked Greenpacket’s homecoming to North America.
Kelvin Lee, Senior General Manager of Greenpacket, says, “We believe in providing the best-of-class solutions and award-winning consumer devices. By sharing these significant achievements, our portfolio of 4G Devices and Software Solutions bear testimonial in creating value to operators. We have also come to understand the goals, needs and challenges our customers are facing and to supply innovative solutions that fit them individually.”
In this issue, Vijay Venkateswaran, Senior Director of Mobile Data, Product Management at Time Warner Cable, said, “Greenpacket has demonstrated the ability to quickly develop highly competitive world-class solutions that will enhance our delivery of fast, reliable mobile broadband experiences to our customers.” He also added that they were impressed by Greenpacket’s level of responsiveness, innovation, customer service and commitment during the selection and product delivery process.
Time Warner Cable turned to Greenpacket’s highly acclaimed Intouch Connection Manager (ICM) solution to provide a unified method that allows its users to connect from anywhere within the 4G, 3G and WiFi network by facilitating broadband mobility. The ICM is being deployed to enhance the experience of its Mobile Broadband users, with the convergence of multiple wireless access technologies through a single sign-on. The synergy between Greenpacket and Time Warner Cable echoes Greenpacket’s continuous effort to provide excellent service experience by including advanced features like usage metering to facilitate easy Internet tracking and roaming indicator that specifies network coverage when moving between networks.
To read more on Greenpacket’s Case Study – Communicating Success, you can download a copy online at www.greenpacket.com.
Contact via Email
Click here to read the full story: Greenpacket’s Case Study Features Successful Collaboration with Time Warner Cable