At the heart of FraudDESK is FraudMAP for Business Banking and FraudMAP for Retail Banking, Guardian Analytics’ proven behavioral analytics software that detects suspicious behavior at the individual account holder level that is indicative of account takeover, account reconnaissance and fraudulent wire, ACH, bill pay and other transactions. Unlike other fraud solutions, FraudMAP is not threat specific, does not require action on the part of account holders and automatically protects against a wide array of attacks including those that stem from phishing, vishing and Man-in-the-Browser schemes.
With FraudDESK, institutions can have the confidence that each individual online retail and commercial account is under the watchful eye of both FraudMAP and an experienced Guardian Analytics fraud analyst who can rapidly investigate any high-risk sessions and escalate critical accounts. Institutions can proactively respond before any money is lost.
FraudDESK customers benefit from Guardian Analytics’ deep fraud expertise as well as the company’s unique visibility into the latest threats and fraud attacks occurring across a number of institutions. Analysts provide valuable reporting and analysis helping financial institutions to expand their understanding of online product use, customer behavior and risk trends.
"With FraudDESK, we do the work, and institutions get the credit with their regulators, and more importantly, their account holders," continued Austin. "Every account compromise and fraud detected builds confidence that the institution is appropriately managing the risks of online banking and each proactive outbound call builds trust and loyalty with customers."
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About Guardian Analytics
Los Altos, Calif. www.guardiananalytics.com
SOURCE Guardian Analytics