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How to Return Unwanted Gifts Purchased On Line from the Experts at Valuable Tips for Holiday Shoppers

Not all items gifted online will include a gift receipt, so be sure to hold on to any packing slips, receipts, return labels or invoices that were included with your present.

Who Pays for Shipping?
Some stores will offer free return shipping, but you’ll need to get a printable return label, either from the company’s website or originally packed with your gift. Other stores will leave the shipping charges up to you.

Move It or Lose It!
Many returns have a limited time-frame, in most cases just 30 days. Determine the store’s return policy and be sure to get your item back to them in time. Don’t forget to account for days in transit time, too.

Return It Locally
If you don’t want to deal with the hassle of shipping something back, many stores offer convenient returns to their local brick and mortar locations. Just be sure to bring all invoices and appropriate packing slips with you.

Watch Out for Restocking Fees
A number of stores will charge you a fee to return certain non-defective items, such as electronics or special orders. These fees can range from 10% to 25% or more of the item’s cost. If the fee is high enough, it might make more sense to just re-gift it or sell it on eBay.

To read all of’s tips for returning online-purchased gifts, as well as a list of suggested stores with consumer-friendly return policies, see their How to Return Unwanted Gifts article. To find great after Christmas deals, visit

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