“When customers get automated e-mails from us, they are directed to auto-log in to our CustomerHub portal where we deliver the video and audio content,” says Jermaine Griggs, founder of Hear and Play Music. “This gives us a controlled environment to track customer activity and manage subscription and collections. Since we launched this campaign, over 20,000 new users have signed up for our video lesson series and logged into CustomerHub on multiple occasions to access the content.”
“The reason we love CustomerHub so much is because it provides a one-stop portal for our customers to learn best-practices on social media, marketing automation and social customer management, and it allows us the ability to cross-sell and upsell our content to customers at the right time, without being intrusive,” says Adam Metz, founder and CEO of Metz Consulting.
“CustomerHub is a must-have if you’re using Infusionsoft and delivering paid content to customers,” explains Marty Schulting, owner of Accelerated Solutions. “We had no plan on how to handle our declined recurring orders. After 90 days, we had recovered over $5,000. CustomerHub took a ton of workload off our customer support team and has allowed us to focus more of our energy on the growth of our business.”
Webinar Explaining What CustomerHub Means to Infusionsoft Users
Infusionsoft and CustomerHub will host a webinar on Nov. 4 at 10 am PST to explain how Infusionsoft customers can benefit from CustomerHub in their sales and marketing. You can register here.
You can also read a post from Mask about the acquisition on the Infusionsoft Blog.
CustomerHub was created by Infused Systems, a leading provider of Infusionsoft services and technology. CustomerHub is a web-based application that provides an easy to use membership site and customer portal platform to small businesses who market and sell content online. CustomerHub is one of the top app integrations in the Infusionsoft marketplace. For more information, visit http://www.customerhub.net.
Infusionsoft is the leader in all-in-one sales and marketing software for small business. Designed for marketers who have outgrown basic email autoresponder or contact management systems, Infusionsoft is powerful software that combines CRM, email marketing and e-commerce with automated follow up into one efficient, easy-to-use system that helps small businesses nurture and convert leads, grow sales and save time. Infusionsoft has a rapidly growing customer base of more than 7,500 customers and 25,000 users. For more information, visit http://www.infusionsoft.com
For the original version on PRWeb visit: http://www.prweb.com/releases/prweb2011/11/prweb8927237.htm