CHICAGO Feb. 14, 2011
Features guest speaker: Corinne Miller, founder & principal consultant, Innovating Results!
Details: Just because your employee isn’t down the hall from you doesn’t mean you can’t or don’t need to interact. You still need to talk to your workers whether they are on different floors, across town or around the globe. As a manager, it is more difficult when your employee is in a different facility, works from home or is constantly on the road.
So what can you do to be a good manager and coach when you aren’t able to always keep tabs on your team? While the same basic management principles apply, those principles are executed very differently when workers are virtual and conferencing solutions are the primary contact tools. If you ignore them, you and your team will fail.
About the Speaker
Corinne consults, trains, facilitates, and coaches on communication – specializing in virtual communications, managing a virtual workforce, and virtual teaming and innovation. Corinne leverages her leadership experience at Motorola, Rockwell International, Northrop and TRW to provide unparalleled knowledge of virtual communications.
Lake Forest Graduate School of Management innovatingresults.com
Canada Mexico Latin America Caribbean United Kingdom Ireland France Germany Australia New Zealand China India Hong Kong Singapore Japan www.intercall.com
About West Corporation
West Corporation is a leading provider of technology-driven, voice-oriented solutions. West offers its clients a broad range of communications and infrastructure management solutions that help them manage or support critical communications. West’s customer contact solutions and conferencing services are designed to improve its clients’ cost structure and provide reliable, high-quality services. West also provides mission-critical services, such as public safety and emergency communications.
Omaha, Nebraska the United States Canada Europe Middle East Asia Pacific Latin America www.west.com
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