BEIJING April 27, 2012 China December 31, 2011 http://ir.isoftstone.com
Chairman’s Letter to Shareholders
The year 2011 was a major milestone for iSoftStone – it was our ten-year anniversary and first year as a public company.
US$19.0 million $3.6 million
China Greater China
The year 2011 was also a breakthrough for iSoftStone. Strategic initiatives in which we have invested, such as Smart City and eHealthcare, began to yield fruit and are developing into new growth drivers.
Healthcare reform is a priority for both the developing and developed worlds. Breakthroughs in technologies, like Mobile Internet and Big Data, have opened new possibilities for innovative solutions. Through acquisitions and R&D, we have developed strong capabilities around eHealthcare that builds on our expertise in mobile computing and business intelligence.
Another trend we are watching closely is the emergence of the Digital Consumer generation, identified by its pervasive use of digital devices to become better informed and always connected. We are actively developing solutions that will help our clients evolve their customer and employee engagement strategies to capitalize on this new trend of consumer behavior.
We will continue to drive operational efficiency and excellence by further expanding into tier two and tier three cities. This is not just a cost-saving measure, even though labor costs tend to be lower in those smaller cities. More important is the competitive advantage I see that we gain by accessing a much larger talent pool, by being nearer to our clients, and by building closer relationships with local business communities and governments, who are usually the main promoters of local industrial transformation and technology innovations.
The global economy in general and the IT industry in particular have changed significantly in the past decade. After 10 successful years, we are on the threshold of yet another breakthrough in our journey to become a world-class IT service provider. Looking ahead, I am confident that we have the right strategy, right drivers, right team, and right business model to maintain our growth momentum in 2012.
April 27, 2012
Paper copy is available if requested
Beijing People’s Republic of China
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