ITP VoIP’s phone adapter and router both utilize a plug and play method of operation, allowing maximum ease of use and convenience for new VoIP call customers. If users do experience complications installing the adapter or router, they can refer to the Voice over IP site’s comprehensive Online Support page, which features sections serving potential and current customers, as well as a troubleshooting guide to calling code issues. Here, international, national, and local phone service customers can find a detailed explanation of how their new service works, as well as an installation guide and instructions on how to port phone numbers.
An extensive list of FAQs is also available on ITP VoIP's website, allowing IP telephony users to browse possible solutions based on the most frequent issues and inquiries. Those who prefer to seek help by phone or are unable to find an answer online can call one of ITP VoIP’s Customer Support numbers, so a highly-trained representative of the broadband phone company can walk them through the issue.
ITP VoIP offers a number of optional services with every plan, ranging from a virtual or toll-free number for $4.99 a month to 500 pages of e-faxes for $9.99 a month, which allow users to send and receive faxes via email. Also available for $9.99 each is the VoIP App Plan, for Voice over IP clients who want to use their VoIP services on their Apple or Android phones; international virtual number service for clients placing and receiving calls on a global scale; and softphone support, a choice option for users who want to use their computers to make internet phone calls.
In addition to these services, the local phone service provider comes with a variety of free optional VoIP call features, including wake up calls; anonymous call rejection; call forwarding, waiting, and recording; caller ID and ID block; speed dial; free voicemail; three-way calling; emergency calling service; hold music; forward on busy and on no internet; and black and white lists.
For more information about local phone service from ITP VoIP, visit http://www.ITPVoIP.com. The broadband phone company is also available on Facebook at http://www.facebook.com/ITPVoIP and Twitter at http://twitter.com/ITPVoIP, and maintains a blog at http://www.ITPVoIPblog.com.
ITP VoIP Broadband Phone Service
718-569-1020 ext. 431
Contact via Email
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