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Kaiser Permanente Launches Mobile App to Make Finding Care Facilities Easy and Convenient

OAKLAND, Calif. July 26, 2011 App Store

The Facility Directory on is one of Kaiser Permanente’s top five online tools with nearly six million visits in 2010. KP Locator combines the power of the robust directory and the iPhone’s GPS capabilities to make searching for KP facilities fast and easy for patients on the go. It answers three of the most basic, but vital, user questions thoroughly and simply – where are the Kaiser Permanente locations close to me, how can I contact and get to them, and what departments and services can I access there?

Using Google maps, KP Locator has a simple and intuitive interface familiar to iPhone owners. Users can input a city name or ZIP code to find the KP facilities in their area. Search results can be viewed as pins on a map or a list. Users simply tap the desired facility to view address and phone number information and departments and services available there. Users can add the facility to their favorites list to quickly access the information later, add phone numbers to their contact list, and text or email facility information to someone else. By tapping on the "Directions to here" button on the facility information screen, users can get driving, walking or public transportation directions to the facility. Ultimately, the goal is to provide convenient mobile tools that empower patients to manage their health, no matter the device or operating system.

Phil Fasano

The new and future mobile capabilities complement Kaiser Permanente’s already significant web presence, providing members with convenient, 24-7 access to their personal health information and to their care teams, and could lead to increased self-management and better health outcomes. Mobile capabilities also allow Kaiser Permanente to engage new member populations that may have a cell phone or other mobile device, but not a home computer.

Christine Paige

Kaiser Permanente members, from healthy, young adults to Medicare beneficiaries, have enjoyed online access to their lab test results, medications and other important health information since 2007. More than 3.5 million members have signed up to access My Health Manager, which received more than 62 million logins in 2010. The secure personal health record also allows members to order prescription refills and message their doctors, often saving them the inconvenience of having to go to a physician’s office or wait on hold to speak with a clinician on the phone.


About Kaiser Permanente

District of Columbia

SOURCE Kaiser Permanente

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