TAMPA, Fla. May 22, 2012 LabTech Software,
LabTech’s new native Mac and Linux agents make it easy for service providers to embrace, extend contracts and achieve greater support for heterogeneous customer environments. Natively written agents enable the collection of system inventory, monitoring, system tray functionality, SNMP collectors, remote control and command line capabilities.
With this upgrade, LabTech MSPs gain additional benefits and power in customer service and management:
- Rapid response to activities by instantly connecting to Mac or Linux systems
- Audit systems hardware and software to enable visibility into system components
- Execute remote command-line options to perform advanced troubleshooting or system administration
- End-user system tray functionality for quick access to common tasks such as creating tickets, sending screen captures, viewing system information and more
- Monitor and alert/report on key system health indicators
LabTech is the IT management platform of choice for a wide range of clients from small businesses to large enterprises. LabTech provides an arsenal of IT management tools in one interface such as remote desktop, monitoring, trouble ticket tracking, user information, support and software management. LabTech’s affordable, powerful, agent-based platform allows for an efficient, easy transition to recurring revenue and profitability.
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SOURCE LabTech Software