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Life Saving App: West Penn Allegheny Health System Creates First-of-Its-Kind Smart Phone Application for Emergency Medical Services Professionals

One Touch Can Expedite Dispatch of Medical Helicopter, Among Other Unique Features

PITTSBURGH Feb. 21, 2011 Pittsburgh


Among its various unique capabilities, the new app features a patient triage system in which users can select from a variety of emergency conditions or complaints – such as chest pain, stroke symptoms or  fall injury, etc. – and be directed to the closest WPAHS hospital that is most qualified to treat the patient.

The app connects EMS professionals to all of West Penn Allegheny’s hospital emergency department medical command physicians around the clock, and through an interface with Google maps, provides not only directions to the System’s hospitals, but up to the minute traffic information as well.

A direct link to West Penn Allegheny’s LifeFlight Command Center also allows users to more swiftly summon a medical helicopter.  The app’s built in global positioning system provides LifeFlight dispatchers with the exact location of the EMS crew.  

Thomas Campbell

"Innovative smart phone applications are being pioneered almost daily as organizations and businesses strive to be leaders in their respective markets. It occurred to us that if any industry could truly benefit from this technology it’s the field of emergency medical care, where timely information and interaction between healthcare professionals can be the difference between life and death for someone who has suffered a health emergency," Dr. Campbell said.

Although most fully functional when used on the iPhone, the EMS Field Partner app is also highly compatible with the iPod touch and iPad devices.  Certain functions of the EMS Field Partner will require registration to verify appropriate EMS certification or licensure.  Registration is also free and takes less than one minute.

West Penn Allegheny officials say plans for future enhancements to the app are already underway.  

Jeff Polana


SOURCE West Penn Allegheny Health System

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