A recent (2010) Telcordia study showed that the cost per network downtime incident could be as high as $750,000 dollars. With 4-5 critical errors per IP-based network device, and few hundred to several thousand network devices in an operator’s network (depending on its size), these costs are significant. Thus, streamlining the processes, tools, techniques, systems, and best-practices for performance management has substantial impact on the profitability of the operators and of the eco-system as a whole.
This initiative has so far brought together a stellar lineup of over a dozen players from the carrier eco-system, including experts from Tata Communications, Telus, Twitter, Linked In, CTS Telecom, Opnet, Infovista, Packet Design, ADVA, Cisco, Adtran, Amartus, and Metanoia, Inc., among others. The experts have met via online roundtables, discussing issues like: why performance management is critical today, how it’s requirements have changed with the advent of new services (VoD, broadband data, IPTV) and networks (4G/LTE, Carrier Ethernet, and cloud-based), how they differ across operator types, and the advances the eco-system is making to enhance the operator’s ability in this domain. Information on these discourses will be released shortly.
The purpose is to facilitate dialog and interaction between operators (wireless, wired, MSO, data center, and over-the-top players) and eco-system players (hardware & system vendors, software providers, testing vendors, OSS/BSS vendors) to gather the eco-system’s thinking on key issues in performance management. This distillation, via online and off-line interactive, structured panels and roundtables, plus writing and discussion on a number of carrier-oriented forums will help raise the industry’s awareness about issues & needed solutions, and provide valuable insights to both carriers and eco-system players that can be incorporated in their processes and products, thereby improving service and carrier profitability.
The first On-line Live Panel will be delivered internationally on July 17th, 2012. Registration and details are at http://www.metanoia-inc.com/techtalk/discourses.
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Click here to read the full story: Metanoia, Inc.’s Industry Initiative on “Smart Monitoring & Performance Management for Operational Efficiency” Launched with a Dozen+ Leading Carriers & Eco-System Player