PORTLAND, Ore. April 23, 2012
Case Study: Regence Cracks the Transparency Code April 4
The result, noted by Forrester, is higher member satisfaction, meaningful behavioral change and solid engagement levels from both members and providers. It’s a triple bottom line that Regence sees as the starting point for a more personalized member experience devoted to improved health and reduced cost.
Regence is committed to serving as a catalyst to transform health care, while creating a person-focused and economically sustainable system. These tools are fundamental to that Cause and allow members to take an active role in bending the cost curve as empowered health care consumers.
Regence is pleased to see its members utilizing these tools at such a high level of engagement, and others are taking notice. The result is a growing surge of sales across country, with other health plans purchasing these transparency tools for use with their own members.
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SOURCE Regence BlueCross BlueShield