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National Sheriffs Endorse Enhanced Call Verification

FRISCO, Texas July 15, 2011 June 20, 2011 the United States

The Sheriff’s Association resolution notes that research shows two or more calls to the alarm owner prior to a request for service  "significantly reduce alarm dispatches, thereby freeing up law enforcement resources that can be redirected to Homeland Security issues."

Stan Martin

In response to this endorsement, SIAC is urging all alarm dealers to instruct their respective monitoring centers to implement two-call verification immediately.  "It absolutely reduces unnecessary alarm dispatches.  Customers love it," Martin said.

"We urge any Sheriff’s Department or law enforcement agency that would like assistance on alarm issues to contact SIAC," said Martin. "Our services are provided without cost and can help develop and implement programs with a proven track record of reducing dispatches and managing alarm issues."

In its resolution, the NSA urges local jurisdictions to adopt "procedures or ordinances mandating enhanced or multiple call verification procedures.  NSA requests that all citizens using residential and commercial alarm systems accept and support this national best practice to reduce unnecessary dispatches."

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