As data becomes more and more important, the need to keep it safe is crucial. At NDC Corporation, they’re perfecting the art of off-site data storage, giving clients the comfort of knowing that someone is keeping their data protected.
As data becomes more and more important, the need to keep it safe is crucial. At Dallas-based NDC Corporation, they’re perfecting the art of off-site data storage, giving clients the comfort of knowing that someone is keeping their data protected. Founder Charley Havens talks about Internet Protocol, being a pioneer, and having arrows where you can’t see them.
How did NDC get started?
It has been in my blood to be an entrepreneur for the past 30 years. NDC was born as a result of me having been in the telecommunications industry for the last 45 years, plus being a pioneer and a sucker to promote new edge technology.
My vision was to offer small businesses the newest technology in communications, providing them IP (Internet Protocol) communications for their computers and telephone systems.
Why do you think there’s a need for your services?
IP will change the world of communications by digitally packetizing all communications worldwide. We are on the cusp of this phenomenon today with large corporations being able to take advantage of it now with the economics of it being viable for the small business very shortly.
What IP brings us is equipment that is much more reliable over distance and time, plus an economic impact of one-tenth of the floor space and power requirements.
Bottom line, you get better service at a greatly reduced cost and we all like that. This service falls into two basic categories, telephone and data. NDC is only addressing the data services at this time. Data services have several parts but the one NDC is addressing is the off-site data storage of customers’ computers, mainly for disaster recovery of computer failure.
Companies are putting more and more critical data on their computers daily, making them the lifeblood of their company’s future. What happens if they lose this data and information? They’re going to need a way to recover it.
What are the largest challenges to providing this service?
Technology has advanced to the point that equipment and transport services are not part of this equation any more. The real challenge is the education of the customer. They really need this protection to keep them in business, kind of like an insurance policy.
Once we have the customer’s attention they normally sign up. But getting them to listen, just for a minute, is hard. Once backup becomes a household word, we have done our education part and sales will become easier.
What do you like best about what you do?
I love the challenge of being a pioneer and having all the arrows in my butt and putting out fires. Because I am in a business that I could say I gave birth to, problems are not hard to solve with the relationships I have around the industry.
Also, I have always enjoyed being my own boss and making the final decisions. It is also very gratifying to see project completions and helping other people become leaders and decision makers. NDC will be my last full-time hooray. It will probably last another 4 years, and then I will go fishing full time and investing part time.
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