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NICE Introduces Real-Time Speech Analytics for Understanding Intent in Real-time and Delivering an Impact on Customer Interactions as They Occur

Israel Jan. 25, 2011 real-time speech analytics

Michael Maoz

increasing revenues customer loyalty contact center efficiency

Udi Ziv real-time next best-action guidance cross-channel interaction analytics

http://www.nice.com/sites/default/files/the_power_of_now_wp-final_0.pdf

The NICE Enterprise

About NICE Systems

www.nice.com

Corporate Media

Galit Belkind

NICE Systems

mailto:[email protected]

+1 877 775-3896

Investors

Anat Earon-Heilborn

NICE Systems

[email protected]

+1 877 245 7449

Trademark Note: http://www.nice.com/nice-trademarks

Messer Ziv

SOURCE NICE Systems Ltd.

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