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NICE Recognized as the Worldwide Leader in Workforce Management by Analyst Firm DMG Consulting, for the Fourth Year in a Row

Israel July 20, 2011


NICE IEX Workforce Management ranks first in market share with highest number of seats and customers

NICE Systems (NASDAQ: NICE) workforce management Contact Center Workforce Management Market Report " Contact Center Workforce Management Market Report


Donna Fluss

Debbie May NICE IEX Workforce Management


The NICE Enterprise cross-channel analytics back office operations

About NICE Systems

Trademark Note:

Forward-Looking Statements

This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such forward-looking statements, including the statements by Ms. May, are based on the current expectations of the management of NICE-Systems Ltd. (the Company) only, and are subject to a number of risks and uncertainties that could cause the actual results or performance of the Company to differ materially from those described herein, including but not limited to the impact of the global economic environment on the Company s customer base (particularly financial services firms) and the resulting uncertainties; changes in technology and market requirements; decline in demand for the Company’s products; inability to timely develop and introduce new technologies, products and applications; difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel; loss of market share; pressure on pricing resulting from competition; and inability to maintain certain marketing and distribution arrangements. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company’s reports filed from time to time with the Securities and Exchange Commission, including the Company s Annual Report on Form 20-F.  The forward-looking statements contained in this press release are made as of the date of this press release, and the Company undertakes no obligation to update or revise them, except as required by law.

Galit Belkind

[email protected]

Daphna Golden

[email protected]

SOURCE NICE Systems Ltd.

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