OpinionLab’s patented methodology and recognized [+] symbol have helped many of the world’s leading brands collect, understand, and manage actionable VOC feedback across all customer touch points, including brick-and-mortar locations, mobile channels and apps, websites, and social-media properties. Based on insights generated from the feedback of mobile consumers, OpinionLab offers five essential tips to help brick-and-mortar retailers provide a more complete multichannel shopping experience.
Extend the aisle to keep customers engaged
Win the price war through exclusive incentives.
Embrace product reviews and demos.
Use games to engage and reward loyal customers. $100
Always be listening.
Highland Park, IL