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OpinionLab’s Language-Recognition and Translation Engine Instantly Translates Customer Feedback into Over 30 Languages

HIGHLAND PARK, Ill. Feb. 1, 2011 voice-of-customer

Rand Nickerson

The custom-built language-identification engine instantly recognizes a comment’s language, then automatically translates each piece of feedback into the selected home language so administrators can read and manage feedback from around the world with no manual translation process. This proprietary system obviates the need for outside language-recognition engines, helping to preserve the intellectual property rights of client comments.

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About OpinionLab

Highland Park, IL

www.opinionlab.com www.dialogcentral.com

SOURCE OpinionLab

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