Buying recovered and refurbished equipment is gentle on the budget, but it is not always to find a reliable vendor. Those in the Baltimore area don’t have to worry with PCRetro.
Buying recovered and refurbished equipment is gentle on the budget, but it’s not always to find a reliable vendor. Those in the Baltimore area don’t have to worry–PCRetro is in several locations, and backs up its promises. Christopher Scott, chief operations officer, chats about testing machines, and refining the price and product mix.
How did PCRetro get started?
PCRetro was founded with the intention of offering inexpensive options to the high cost of computers. We supply business class machines that have been recovered from corporate America to the general public and small business owners. Our company has grown to a staff of 35 in four locations, with three retail stores, from Glen Burnie and Beltsville in Maryland to Falls Church, Va. We have two sister companies that come under the same umbrella, Computer Warehouse in Virginia and Capitol Asset Recovery, which is the purchasing arm. Central to the whole business are our tech departments, who thoroughly test and check each machine so we are able to offer a 90-day warranty on all the equipment we sell. This is unique in our industry with the low cost of machines we have.
Why do you feel there’s a need for what you provide?
Customers vote with their wallets and it is that support that makes us what we are. The fact is that many applications do not require the latest and greatest systems on the market. Often a used system will cost a fraction of a new system price. The money saved can often translate into more workstations and business applications.
How does the company fit into the used equipment market?
PCRetro has grown to become the largest computer reseller in the region. There are no other used resellers that can even come close to both the quality, the selection or the prices available at PCRetro. Our sister company, Capitol Asset Recovery, constantly sources and identifies companies who are in the process of replacing equipment. We offer a full service of audits, data-wiping, delabeling and pick up, while being able to pay the highest recovery in the industry.
Have you found that companies and individuals are more interested in refurbishment now than in the past, due to environmental issues, etc.?
Occasionally people do realize that we are not only offering low cost computer equipment, but we are also keeping the amount of IT that ends up in landfill to a minimum, and when that’s important they thank us. Generally, though, what drives customers is the price and product mix although service can also be a factor.
What kinds of challenges are there for your business?
Falling cost of new equipment coupled with rising prices of labor and all other commodities is making this a progressively difficult market. Fortunately we have found ways to increase efficiencies and keep the equipment moving. We do not look to make huge profits on the equipment we sell, just move it quickly to the public.
What do you like best about what you do?
Helping people gain access to the promise of information technology at an affordable cost. We have a very loyal customer base who have been coming to us for years. Helping people from all walks of life and expertise gain access to affordable technology has so many rewards, there is just no way to describe it.
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